I have a EE smart hub router. I have a innuos zenith streamer together with a innuos Phoenix net in the chain.
I have checked that the UPnP is enabled and tried turning the firewall off. My internet provider is EE.
Can you help
I’ve merged your post into a dedicated topic thread where we can more directly support you. Thank you for bringing your issue to the attention of the Roon Community. We’d be happy to help out.
I first recommend you follow the steps suggested very helpfully by @Ratbert, as they’ll likely resolve the situation entirely; it appears he sent you a PM with additional information. Thanks @Ratbert for assisting there.