I recently asked about the ZMF brand and received some helpful replies. I am also interested in the Meze Empyrean, as I am torn between the ZMF Verite and the aforementioned headphones. When replying please include any experience you have with Meze’s customer service. As you all know, we pay a lot of money for electronics, so customer service and support are crucial, or at least they should be, in our buying experience. Thanks.