Thanks Luca. I can see from the last screenshot that ARC is on Build 150. Can you please update ARC to build 161? This issue should be resolved there. Lmk
Thatās not available on iOS App Store
That wonāt help as B161 has the same bug
@Piotr_Pekala thanks for verifying Piotr. Weāll see if we can repro on our side.
Any special steps youāre taking to reproduce this? Any context you can provide is helpful.
You need to have some albums downloaded that were not played recently when you were online.
Maybe those albums need to āageā a little bit after downloading - some people (that might have been @Suedkiez) reported that after ARC reset it works fine for some short time but soon the problem returns. I donāt know.
If you have albums downloaded some time ago & not played recently you may be sure you will reproduce that.
Yeah I saw this in the past IIRC. Currently, with 161, the downloaded albums are fine for me. But I may have āvisitedā all my downloaded albums already while being online. I will keep an eye on this.
What also seems to be new in 161 is that while in offline mode, all tracks that are NOT downloaded show as āunavailableā. I guess thatās on purpose.
I now downloaded this album and went offline before re-visiting it. The tracks are still there while offline. So far, so good. Letās see if it sticks
where are you guys based? In UK App Store B161 is not available. Stuck with B150
B150 is a production release and B161 is an early access one. You wonāt download it unless you participate in Early Access tests.
Germany. Took some time but noticed yesterday that it had arrived, not sure when exactly.
Edit: And yes earlyaccess of course
I tested it again andā¦the result is as you wrote. All the downloaded tracks are now visible. Only the graphics are missing.
Thatās strange, as I tested that in the morning on freshly installed B161 and Iām pretty sure the result was different. Anyway, good it works now.
My covers are there as well, and in good quality. For the first time in a long time the ARC content appears for me as expected. Letās see then ā¦
Well at least for what I think are a bit more recent downloads. Some possibly older ones still/again have pixelated art in Now Playing in offline mode.
I guess some redownloads and more watching the quality will be necessary.
Edit: Quality fixed after going online, loading the affected albums, and going offline again. Letās see if that sticks as well
That stores missing covers but only in low quality. When you start playing in offline you will see it on the Now Playing screen.
I know that was the case, I reported that further up in this thread, but now I did go offline after the refresh, played it, and then checked the Now Playing screen while offline. For now, the quality remained good. Weāll see later
You have more luck than me then
I can see proper resolution graphics only for albums that I was recently listening to online.
And in Android Auto still no graphics are being displayed. Do you have the same behavior?
I donāt have a car and Android Bike is missing
In ARC, after being offline since yesterday after refreshing the 3 albums where it was pixelated, the artwork is still fine so far
Hi, everyone! Could you, please, if you are still seeing this issue that often on the recent Early Access builds?
Thanks!
ā
Ivan
I havenāt done anything with ARC since the previous posts in March, when I wrote
Since then, ARC was online all the time.
Prompted by your post I now put ARC in offline mode, played the exact same albums I had downloaded then, went to Now Playing, and everything is pixelated again
Understood, thanks! The artwork problem is a separate issue and we were able to reproduce it but the dev team is still working on a fix But you have not seen the empty track list issue recently, @Suedkiez, am I correct?
Thanks!
ā
Ivan
Ah yeah I confused the issues again No, the tracks stayed there OK for me AFAICT