B1228 Not Starting on Windows [Solved by Re-installing, Ticket in]

Early Access
#1

Running Core on W11 and Remote on W11. Updated to B1228 a few minutes ago and neither the Core nor the Remote applications open, just no response from either.

Verified that rebooting Core PC or Remote PC did not resolve anything.

I am dead in the water currently.

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#2

Same here. Roon on my Windows 11 Dell laptop is dead. I also, rebooted my Dell, but nothing, NADA.

2 Likes
#3

Same here
Core is on b1228
Roon on windows 11 is not to start anymore, even after pc reboot

b1228 on Android and ARC 159 on Android is working, Rock core b1228 is working

just roon on windows is the problem

3 Likes
#4

Same here on Win 10 Enterprise - Remote doesn’t open, no error message.

3 Likes
#5

All hands on deck. Nobody goes home until this is resolved.

2 Likes
#6

Reinstallation helps. But fortunately I had to reinstall Remote only…

1 Like
#7

i installed new roon version from here

https://download.roonlabs.net/builds/earlyaccess/RoonInstaller64.exe

over existing version. took me a minute.

roon on windows works again, yabaaaduuuuu :grinning:

mouse problem is solved too

4 Likes
#8

Confirmed, re-installed over my existing Core and Remote installations and now working again. Something appears to be misconfigured with the update process.

3 Likes
#9

Yep, reinstall on Windows 11 worked.

Is this issue confined to just Windows? Is it safe to install the update on Nucleus and Mac?

ROON, please, no more Friday afternoon updates.

2 Likes
#10

ROCK/NUC installation proceeded as normal; needed to reinstall Roon for Windows on Windows 11 to get the client up and running.

2 Likes
#11

Seems like Roon would have tested this on every platform type before rolling out on a Friday afternoon, or any afternoon, or morning. Haste makes waste.

#12

I came here to report the same.

#13

It’s Early Access, Jim and the problem was quickly overcome by the Community…

1 Like
#14

Yes, that doesn’t change anything about what I said.

I just updated my Nucleus and Mac Mini remotely using Splashtop and all looks OK with them.

#17

No issues like this here with ROCK and macOS

#18

Reinstalling worked here on both server and remote systems.
The upgrade broke both.
Just another datapoint

1 Like
#19

Same results here on my Win10 core machine…

1 Like
#20

I have the same problem

#21

Try downloading a fresh earlyaccess installer, seems to be the only way to repair the update.

1 Like
#22

Same issue here and the same fix, it’s a poor show that adequate testing wasn’t performed prior to a Friday release…:roll_eyes:

4 Likes