B1310 app freeze when re-opening app [Investigation]

Early Access
1

I have had this happen many times where I am listening to music, multi task to another app on my iPhone then come back to Roon only to find it frozen. Have to force close and re-open to get the now playing status back.

If I choose to go back it does go back but just see an hourglass waiting for a connection.

If this has been reported I apologize. I couldn’t find one. I uninstalled the app and trying fresh install.

Edit. Fresh install didn’t work.

3

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4

Same issue here with my iPad. Freezes when i go to other apps, ie Facebook or Safari, and go back to Roon.

5

Hi, @Jeff_Nelson, @Jeff_Nelson, thank you for your reports! We have an ongoing investigation about this issue:

Could you, please, tell me if your OS generates a crash report when this problem appears? Or is this a part of the connection issue?

Thanks!

–
Ivan

7

How would I know if it generates a crash report? Does it pop up and say Roon crashed? No it doesn’t. Just frozen.

8

I Also have had Roon freezing on iPad Pro M1 for sometime now. Not crashing, simply freezes or stops responding.

9

Thank you for your reply, @Jeff_Nelson, that’s an interesting point. We are going to key an eye on that internally as well:

Thanks!

–
Ivan