B1625 Roon UI still slow and unresponsive (changed to latest version from B1605)

Hi,

I noticed it a couple of releases back but I thought it is worthwhile to mention now as the latest release notes did state a focus on bringing back the snappiness of the UI. My Roon endpoints still suffer from being slow and on occasion unresponsive. Sometimes I search for music and the search does not provide any results. I need to cancel and reinitiate the search for it to work. Skipping tracks or starting playback can take sometimes 10 or more seconds sometimes it is very quick.

I was not able to find a pattern to these problems but I know they started a couple of weeks ago but were not a problem before.

Anybody else with these performance problems in the latest releases?

This has been an issue for the 6 years I’ve used Roon. It’s a case of it works sometimes and not other times.

Local, streaming or both?

Although the search issue is a hit ‘n’ miss affair, with this and the other issue I would suggest rebooting your network equipment from the router working outward to access points.

Another thing is that Roon occasionally after an update likes one or two reboots.

I found the EA B1605 was really good and moving to B1606 I am impressed with the responsiveness from what I was like this time last year.

Roon isn’t issue free but for me and my use case, if I choose to use/return to Roon I feel it’d work well for me.

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Thanks for the reply and suggestions. I did reboot my ROCK a couple of times to see if this improves the situation. I have no feedback on this yet though.

The sluggishness happens both with local and streamed files, as far as I can tell.

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Same here ,sluggy/slow , especially after adding new tracks/albums to library.
Roon has never been snappy, but now it is slower than it was end of last year.

This is still a very annoying issue. Sometimes when I simply skip 1 or 2 tracks the next track just does not start. It buffers for some seconds and if I close the app it will not resume playback in the background. I have to keep the app open for ARC to resume playback after a relatively long waiting period.

In B1643 Roon is still very slow and sluggish. I think it is getting worse. Playback now stops for a second or two before the next track starts, sometimes even longer that I check the Roon app to see if there is a problem there. This has never been an issue but since a couple of months this is very apparent and quite frankly annoying.

My library is not even that big with around 6000 tracks. Also, this does happen with streamed tracks from Qobuz as well as local music stored on an SSD in my ROCK.

I would really appreciate if support could at least acknowledge this problem.

I feel for you having responsive issues, it can be indeed annoying. You don´t give hardware details, but I assume your ROCK server is hardwired and the machine is capable of running such a comparably small library.

Had similar issues in a milder form and with a bigger library, with recent build versions, and they all vanished after reinstalling server app (had to move from EA to production build). Same with a friend of mine who is running roon on ROCK.

From what we experienced, I would assume it is not roon being sluggish in general, but individual hickups in your setup can cause that. For example, I experienced a memory leak and roon server going rampant by contacting my roon remote several 1,000 times per second, after me cloning the MacBook on which I run roon remote. Removing it from one of the computers, solved the issue from one day to another. Same with DNS issues in my new router, or in case of my friend, corrupted roon database on the local drive as well as defective SSD.

Have no idea what might cause problems in your case, but I recommend to do a backup, install everything from scratch including remote, check RAM/SSD/CPU health, initialize roon´s internal database anew and restore from backup.

Good luck!

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Hi @GalaxyGlider

Although you are on Early Access, this thread indicates you should seek assistance from Roon technical support.

To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request

Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.

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Because this Community thread will be in a public forum, please do not include any personal information, such as your email address, postal address or telephone number in your submission.

Thank you.

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Thank you @Arindal & @Geoff_Coupe for your input. I moved back to the production release to see if it helps before I create a ticket.

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