That’s fine Chris, but demonstrably untrue in my situation, and there’s a good reason many people on these boards are also having trouble, most of whom are being ignored or blamed by Bluesound.
My issue isn’t that all of their products don’t work, it’s that if yours doesn’t, you’re on your own with their attitude to customer service.
If it works, great. But you’re better of going with another company in my opinion, because there seems to be a high enough chance that it won’t work.
As I’ve stated, mine now works but only because I have found a way around their poor WiFi implementation. It seems to be more the 2nd gen products (2i) that suffer. But again, why should we keep having to caveat this stuff? They’re not a budget brand, but they have budget aftercare.
I’m glad yours works. I still think they’re too much of a risk for people to use in a Roon setup.