Cannot restored HQPlayer License

Last night I had to reinstalled Win 10 due to a crash. I have reinstall my necessary apps and drivers; but I cannot reinstate my license. I have a older license code before the newer up date (4). Thus I have to use the web page that Jussi created to update the older licenses, but it dose not work. Can any body help with this issue? I will post some pic’s regarding my problem.
Thank you Sam