Can't connect my music server (storage) to the ROON Server

Tinkering
1

Roon Core Machine

  • Playback Designs MPT-8 as a roon core;

Networking Gear & Setup Details

  • Silent Angel Bonn N8 as a Network Switch.

Connected Audio Devices

  • Silent Angel Rhein Z1 as a Music Server (old-roon-core);

Number of Tracks in Library

1TB of mixed files

Description of Issue

The first time we tried adding (Settings->Storage->Network Share) it found the Rhein Z1 and started adding the musics to the account, but it was abruptly terminated with the following message: “The Drive is not available. Check the drive or edit this folder if it’s been removed”.

The problem is: Since then, We weren’t able to connect again. Tried everything we are aware of: rebooting the whole network, the server, the core, changing "" for “/” and nothing worked.

Tried changing the core for another MPT-8, same error. Tried changing the port in the switch, the cable. Same error. What intrigues me is the fact that using Bubble UPNP is works flawlessly, or even using Silent Angel VitOS operational system also works. As a roon core it works too, but when trying to add as a music server, we get always the same message: “ERROR LOADING FOLDER. NOT AVAILABLE”.

What do you suggest?

2

Post some screenshots of what you are entering as the storage path.

3

There you go!

Attempt_1

first_attempt
first_attempt469×882 130 KB

Attempt_2 after unexpected fail

attempt_2
attempt_2486×927 160 KB

IP-Showing of the Music_Server

IP_Z1
IP_Z1468×649 77.5 KB

I also made a video. Is it possible to upload it here?

4

Hey guys, any insight? Anybody?

5

Are you able to connect to the network share from a computer?

Is the up address still valid for the Rhein Z1?

You mentioned you have tried changing the “\” by “/“. Did you also try “smb://192.168.125/Data Disk”?

6

  1. Yes, I’m able to connect and even play normally using any other interface/player.

  2. Yes, still valid

  3. Yes, I did. Didn’t work

7

I’m afraid you’re going to have to ask Silent Angel themselves for support on this issue. Roon Labs do not offer support on the Rhein Z1.

9

I’m a Windows person, not a Linux user, so I may well be getting this wrong. You seem to be attempting to add the drive itself as a "Watched Folder” in Roon.

I know that for Windows, I would have to mark a folder in the drive as a Shared Folder - and not the drive itself. You can’t successfully add a drive as a network share in Roon, AFAIK.

Can you make a shared folder on that drive and try adding that as a Watched Folder in Roon?

1 Like
10

Hi @Henrique_Finger_Flec,

I feel it important to inform you that the Core device you are using is an unlicensed Core with Roon. Because of this, we’re not able to offer support as it’s, unfortunately, an unsupported device.

That said, there are others on community that may be able to provide additional troubleshooting steps for you. I’ve moved your thread over the #tinkering for this.

12

I see that the Playback Designs Stream X2, and the Stream IF, are Roon Ready devices and optional add-ons to the MPT-8, as per Roon’s partners page.

@Henrique_Finger_Flec, is one of those the streaming option in your MPT-8?

13

If the IP number of the Rhein Z1 is assigned via DHCP, it may have changed. Make sure it’s always assigned the same IP address, by reserving the IP address in the router, or by setting it explicitly.

14

This topic was automatically closed 45 days after the last reply. New replies are no longer allowed.