Roon Core Machine
Networking Gear & Setup Details
- Who is your internet service provider?
NETIA
- Please list the make and model of your modem and router?
Intel(R) I211 Gigabit Network Connection + Router LTE WI-FI IDU-300 with external roof antenna
- Do you have any additional network hardware, like additional routers or managed switches?
My Router is connected to the external antenna on the roof
- Does your network have any VPNs, proxy servers, or enterprise-grade security?
No.
Connected Audio Devices
Description of Issue -
What is the exact port forwarding error message you see in the Roon Settings → ARC tab?
Roon ARC app can’t connect with my Roon Core on my PC. It sees my computer but there is a message that I need to configure remote access on my Roon Core. But in Roon setting I already have remote access ON.
In Roon settings for Roon ARC after testing there is “Not ready” status with diagnostics:
{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“46.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}
