Roon Core Machine
Intel NUC i7, wired connection to router
Networking Gear & Setup Details
-
Who is your internet service provider?
ATT Fiber -
Please list the make and model of your modem and router?
Humax BGW320-500 -
Do you have any additional network hardware, like additional routers or managed switches?
2 Netgear switches between router and ROCK -
Does your network have any VPNs, proxy servers, or enterprise-grade security?
No
Connected Audio Devices
Auralic Aries Via WiFi connection to downstream secondary AP
Anthem Receiver via ethernet
Roon Remote on iPad
Description of Issue -
What is the exact port forwarding error message you see in the Roon Settings → ARC tab?
{
“connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“75.24.77.135”,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}
Auto configuration is not working with this router. In the router configuration pages, I can’t find any reference to “port forwarding”. The closest thing I see is in the firewall section, a NAT/Gaming category, but this is looking for application hosting entries and I don’t see anything about UPNP or NAT-PMP.
