Cant play this album - other tidal albums from same artist is ok

wizardofoz · February 27, 2018, 5:56am

Getting the errors as indicated in below image… Anyone else able to play this? @support Not sure if its something to do with the name…her other non é version names play ok

Geoff_Coupe · February 27, 2018, 7:36am

Get exactly the same errors here…

wizardofoz · February 27, 2018, 7:58am

It’s fine in the tidal app so looks like something support might like to track

john · February 27, 2018, 6:51pm

Hello @wizardofoz,

We’re able to reproduce, our Q&A team is going to take a look.

-John

wizardofoz · March 7, 2018, 9:18am

Any update? still happens on this one album of her 4 on Tidal.

john · March 7, 2018, 5:35pm

Hello @wizardofoz,

We investigated and it appeared to be a Tidal content issue. The album “Peace Beyond Passion” would appear in Tidal search results, but when you would go to the album in the Tidal application there were no tracks listed. It now seems that her full catalogue has been removed from Tidal.

-John