Changed Raspberry Pis and licenses for RooMax and RooAIDJ won't work

[that_guy (Shawn)]

So this week I bought a new rpi4 to use for rooExtend (awesome product by the way) and, after some troubleshooting (multiple reflashes, changed SD cards, etc.) I discovered the wifi didn’t work. I had activated RooAIDJ and RooMax (lifetime) licenses while connected with wired networking and it was working properly with the wired connection.

I have just switched out the defective RPi4 with a new one (this one with working wifi!) but restoring the licenses from the USB or re-adding the keys in the license manager doesn’t seem to work. looking at the system log, I see:

Aug 16 19:22:35 rooExtend rooExtend[1200]: “text”: “This license key has already been used and cannot be used again.”

How can I move my license from the old non-working pi to the new one?

For what it’s worth, I’ve tried putting the original microsd card back in the original Pi and it doesn’t show any licenses for which I could revoke should that option actually exist within roon extension manager.

[Gary_Crouse]

You could try re-entering the licenses on the original pi. If that works then you could revoke them.

[that_guy (Shawn)]

I have tried it - they fail to add with the same system log error that the license key has been used and cannot be used again

[that_guy (Shawn)]

rooExtend – The easy start with Roon Extensions

Thank you. I flashed a new SD card and put it in the old pi – adding the license numbers manually didn’t work but restoring from USB did. I’ve successfully revoked the licenses (thank you for the screen shot - I’m not sure I would have seen that “nothing vs. revoke” easily on my own) and added them to the new Pi. So far so good!