Chord Poly Update 3.2.4

Menzies · March 17, 2024, 5:34pm

Hi to all Poly owners.

I have emailed Chord today.

Their website suggests there’s an update for the Poly; 3.2.4

In the Go Figure app it says up to date but I’m on 3.2.1

Any other Poly users unable to update to 3.2.4?

Grasshopper · March 17, 2024, 5:43pm

I’ve been on 3.2.4 for a few weeks now.

Menzies · March 17, 2024, 5:44pm

How odd

What’s your device with Go Figure on?

I’m using an Android smartphone

Grasshopper · March 17, 2024, 5:51pm

Same here, pixel 6a

Menzies · March 17, 2024, 5:53pm

This is even more odd now.

Just fired up a spare iPad and downloaded Go Figure and the update is available.

Grasshopper · March 17, 2024, 5:54pm

I use mine as a Roon endpoint only, I noticed no post update changes anyway.

Menzies · March 17, 2024, 5:55pm

Yeah, that’s my use case also. Sits on a table with the Mojo2 as my head-fi setup.

GregD · March 17, 2024, 5:55pm

I also updated to 3.24 a few weeks ago. I can’t recall any differences.

I think you may need to update to the latest GoFigure first.

Menzies · March 17, 2024, 5:57pm

I didn’t see the release notes on Chords website, making me think it was a mistake.

Menzies · March 17, 2024, 5:59pm

Cheers @GregD

To be on the safe side I deleted and reinstalled earlier on today.

It’s slowly downloading the update on my iPad now.

Just another app that doesn’t seem to function well on my Motorola G73. Makes me thinks it’s my phone now.

Menzies · March 17, 2024, 5:59pm

@Grasshopper

Thanks also for confirming it’s available and you’re on it already

Menzies · March 17, 2024, 6:22pm

May have to wait for Chord to reply.

The update keeps failing with the iPad and also an iPhone. Not had this trouble before.

May factory reset it and try again.

Menzies · March 18, 2024, 12:56pm

Just had this from Chord

Grasshopper · March 18, 2024, 4:00pm

Hopefully lol

Matthias_Trustedt · March 23, 2024, 2:51pm

I also had problems updating from 3.2.1 to 3.2.4 with GoFigure telling me I already had the latest firmware - until I realized that Mojo&Poly need to be connected to a charger for the update to work! Connected it suddenly displayed correctly & I could do the update - perhaps this helps?