Connected Mac Mini frequently disconnects from Core

Hey @anon10609173,

Ben with the support team here, thanks for your patience while our team navigates through each thread!

Following up on your issue, I see you shared the below info on your network setup:

Can you be more specific? How is your core connected to your router? Can you test out hardwiring it via ethernet and bypass your switches? How is your Mac Mini connected to your network?

With that, it would be most helpful if you could share a more specific date, time, and track playing when the issue occurs again.

Lets also refresh the RAATserver database on your Core as a next step:

You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:

  • Create a Backup of your current Roon database
  • Exit out of Roon
  • Navigate to your Roon’s Database Location
  • Find the folder that says “RAATServer”
  • Rename the “RAATServer” folder to “RAATServer_old”
  • Restart the Roon App to generate a new RAATServer folder

I’ll be on standby for your reply. Thanks!