Control4 extension disappears

[Kevin_Camel]

This is a persistent issue on our Control4 system. Seemingly apropos of nothing, the C4 extension disappears from the Extensions list in Settings on the Roon App. On the C4 remote, the Roon zone reports “Zone is not available”. My C4 installer must then enter Composer to trigger the extension again.

Can you provide any explanation for this issue?

Thank you
Kevin Camel

[noris]

Hi @Kevin_Camel ,

@Kevin_Camel

Seemingly apropos of nothing, the C4 extension disappears from the Extensions list in Settings on the Roon App

Is there any pattern to when this happens? Once a day/once a week? I wonder if it could be related t your router’s DHCP Lease Time. Is there any change in behavior if you try to set up a Reserved IP Address for both your Roon Core and Control4 processor?