Anybody been in touch with dCS of late? Over the past six weeks or so, I have sent them several messages through their website mail portal. Have yet to get any response.
…sT
Anybody been in touch with dCS of late? Over the past six weeks or so, I have sent them several messages through their website mail portal. Have yet to get any response.
…sT
Have you tried their forum. They pushed out a new version of Mosaic not that long ago and I got an email from them about that.
@AMP has been MIA for a long time, I would like to know what’s going on, he was very helpful. James Cook is also very helpful but I have not gotten any responses in the last month or so.
The dCS forum is at http://dcs.community.
Sorry guys, I’m still around, but most of my direct support responsibilities have transitioned to James Cook (@James around here). I work with him in the background if there’s an especially hairy issue. If you have a dCS-specific support issue, especially one that isn’t Roon-specific, please raise it on our support forum (https://dcs.community). That way it’s sure to get properly logged and tracked.
@Thom_Boughton, sorry for the issues with the email form on the website. The back-end of this part of the site is getting re-worked as we’ve had periodic delivery issues. Please raise the issue on our community site and James will get you taken care of.