DEQX HDP5 gives error "Transport: Failed to open the device" [Resolved - USB type A to type B cable between the USB input card at the back of the DEQx and the bank of USB inputs under the power supply]

Audio Gear Talk
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Hi Henry,

Sorry for the partial response.

I spoke with Alan (DEQX) one week ago. This is what Alan wrote regarding your post of December, 2016:

“As the product was uncertified by Roon answers to the requests were not answered as they should not have been asked by our beta testers. Anyway, that post was related to the old 25.03 version of the software.” This would explain why you heard nothing back from Roon.

That having been said, Alan sent me screenshots of how his own HDP-5 is set up. Everything was identical to my settings. Still, my problem persists. Alan then suspected a network problem but that suspicion was washed away when I conected the core and the HDP-5, both via Ethernet , directly to the router.

All of this has led Alan to turn his attentions to my HDP-5. Waiting to hear back.

Thanks for your help.

John

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