(Sorry for the long post)
I think it is important to be fair minded and as objective as possible in discussions like this, both with respect to individual posters’ positions and conduct and also with respect to the substance of the topic.
I agree that the AS/CA crowd has some very knowledgeable members. So long ago, that is where I first learned of building a low-electrical noise PC to play audio. Ironically, that first specification included an SSD as a major component. There is no question we can learn some things from folks in that crowd. And there is a lot to be gained if the AS/CA members and Roon share information that could improve sound quality or anything else about Roon.
It is fair enough to ask Roon to make a statement about RAM playback, and even to ASK if Roon would consider conducting some tests and research.
What is not appreciated is an attitude that it’s OK to post on the forum and others are not allowed to respond. I am OK with there being a back and forth and even statements that some Roon users get so fanatical they won’t brook any possibility of change so as to make certain feature discussions more difficult - I have felt that at times myself. But I am not OK with going so far as to say someone doesn’t have the right to post their opinion, regardless. Let them post it and then respond (as long as it isn’t trolling - repeating the same substance-less thing solely to provoke a response).
Here is a quote from the introductory post to the relevant AS/CA thread:
We welcome your participation in this thread. Please note that discussion needs to stay focused on direct listening experiences with audio experiments discussed here. This is not an opinion thread. Most of what is discussed here does not have a readily available analytical explanation. Once we get into arguing about the why’s, this thread is going to disintegrate. If anyone comes in here, makes no contribution, and attacks people, I reserve the right as OP to delete their posts.
Let’s deconstruct that a little bit. In effect, you have to BELIEVE in the audio improvements to post within the rules of the thread, or at least leave your science at home and only post based upon empirical experience. Scientists and engineers need not apply. In effect you can debate if you are on my side.
Further, the above quote is from Austinpop,so he may be a little used to having more control over threads than he can have here at the Roon forum. That’s not the problem or fault of other posters here.
While some of his frustration with self-appointed Roon defenders might be merited, I was concerned enough about the frustration evinced by Austinpop and Alan to go back and re-read the whole thread.
Maybe it’s been cleaned up, but in re-reading the whole thread, I feel that Alan left out a lot of information in his initial posts that resulted in other posters suggesting their ideas for sound improvements that he’d already tried, and Alan interpreted that as interference and only later informed us that he had already tried such things. In that process it looks like Alan got frustrated because he took that as interference when the intention was to be helpful. It was also true that other posters wanted to understand how “scientific” his various tests were, and it took some back and forth, not all good-natured, until it was established that Alan HAD done some of the things being suggested by others. Alan admits as much about half-way up the thread, that he could have provided more detail that would have obviated some of the posts he objected to.
My bottom line is that I think some of the pro-RAM playback posts were unnecessarily dismissive of those who wanted more intellectual rigor to the assertions made by Austinpop and Alan, and that devolved into some tension, but it never appears as severe as that posted by Alan above where he emphasizes how the snide remarks interfered so greatly with the conversation, nor as bad as Austinpop’s description of this post as a kind of picket line. Characterizations of opinion as “noise” shows a bit of a bias.
Everyone here has a right to post. If it is upsetting that there is no other way to contact Roon, that is not the forum users’ fault. That is on Roon and their decision. Nor does any control over an AS/CA post grant any privileged status here. We are all equals and should both be able to take it a bit and dish it out a bit without there being any condemnation.
Finally, I am genuinely curious about whether RAM playback would improve sound over RAAT streaming. But I also feel that an experience with a single hardware configuration that is proprietary to its manufacturer does not establish that an improvement would be had with other hardware and configurations, and so back to the fact that it is fair to ask for more information and rigor as part of the request to Roon to research this. I am not ready to say that scientists and engineers cannot participate unless they are already believers.