Early Access 1414 Roon ARC Error Message Regression

[Robert_F (Rob)]

There seems to be a regression in reporting ARC errors in EA B1414. I am now using Tailscale to connect to ARC, but the ARC error message is missing again, similar to a few builds back:

[connor]

Hi @Robert_F,

Has the diagnostic message changed on the most recent Early Access build?

[Robert_F (Rob)]

@connor, no the ARC error message remains blank:

Tailscale still works perfectly.

[ben (Ben Coburn)]

Hi @Robert_F,

I looked at a log file you sent us for AirPlay debugging, and I see this message repeated many times:

05/20 20:14:04 Trace: [mobile] [remoteconnectivity] Port Verification started due to: network reachability changed, port verification not in progress, starting a new attempt
05/20 20:14:04 Trace: [mobile] [remoteconnectivity] Port Verification started due to: network reachability changed, not testing port opening because automatic config is disabled
05/20 20:14:04 Debug: [mobile] [remoteconnectivity] {“logs”:,“diagnostics”:{}}

This means that Roon believes you’ve intentionally told it not to attempt to configure port forwarding or tell ARC your public IP so that it can attempt to connect. Can you try selecting a different port or clicking the “reset” button and see if that changes anything?

we have at least a small bug here, Roon should really report that it believes it’s disabled in the diagnostics box in this case. It’s also strange that it shows a number in the port selection box here, it should probably show 0

[Robert_F (Rob)]

@ben, thanks for the information. I set up Tailscale a few weeks ago (which works fine) for ARC, and left my ARC port forwarding value to 55002 (I set it to 0 during the Tailscale setup, but it seems to have come back to 55002 sometime later).

I just performed a reset and the port number came back to 55002, and now the error message has reappeared with the correct diagnostic information:

{
“ipv6_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“99.hhh.iii.jjj”,“actual_external_ipv6”:“2600:aaa:bbb:ccc:ddd:eee:fff:ggg”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“status”:“NotFound”}
}

Tailscale still works.