[Fixed in #223] Roon ARC won't start on an Android 9 device after EA #222 update

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1

My Arc won’t start anymore after the update on my Android. :frowning:
I tried more than 5 times installation from both AppStore/APK include Remote APP.
Note that RoonServer and Win’s Remotes are OK, they are b1355 already.
What was wrong?

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409364975_10230981284744617_8838808518340969524_n640×1351 51.9 KB

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2

I wonder ARC B222 does not support my Android 9, dosn’t ?
Anyhow I jost ARC itself on my ROON EA environment. :smiling_face_with_tear:

3

Hi there,

Which device are you using with this?

Android 9 is just on the cusp of our support, so it might suffer a bit compared to newer devices. Do you have any other device options to use?

4

Hi Thanks.
Unfortunately I only have Android 9 phone (ASUS X01BDA).
BTW, ARC B212 production with RoonServer B1355 EA is working w/o new feature i.e. Smart Download.

5

Hi, @Osamu_SHIOTANI, an update here. I created a ticket for our dev team. There might be an issue which is specific to Android 9 support. I hope our dev team will be able to find a solution soon.

Thanks!

–
Ivan

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7

Hi Ivan,
Thanks and great to here this. I wait for the solution.
Osamu SHIOTANI

8

New Arc 223 is working! :grinning: Thanks for quick update for Android 9 phone. Now, I started from what is the “Smart Downloads” …

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