Wanted to set up HQPlayer on another PC with better specs. Did all the usual config, and playback is via a NAA to my laptop connected to Holo Audio Cyan 2 → AMP.
Weirdly, on this pc, HQPlayer refuses to start playback and/or crashes to the desktop. I wonder if it has something to do with the processor being the new 9800X3D perhaps? Not sure. GPU is 4090.
CUDA + Multicore DSP are checked.
Can’t really see anything in the log file, it just references initiating playback. Windows 11.
tagging @jussi_laako in case they have some time to look into this but open to ideas from everyone
Hello, I started noticing this today too.
I’m with a 3080 + 9800X3D…
The strange thing is that I tested last week and everything was fine…
Maybe some update on HQPlayer caused this ?
Did you happened to find a solution ?
I tried:
CPU unchecked + CUDA checked = plays, but with random sound glitches during the playblack
CPU grayed + CUDA checked = glitches/cracks upon starting playback
CPU checked + CUDA checked = glitches/cracks upon starting playback
CPU grayed + CUDA grayed = glitches/cracks upon starting playback
CPU checked + CUDA grayed = glitches/cracks upon starting playback
As a general idea, I have found HQP as the most intelligent software to setup itself. Whenever I have tried something in the past, like activating by checking instead of grey, it usually end up being worse, while when leaving up to HQP to use at its own discreation, as long as overall performance is there, it usually works best. Do not know if this works for eberyone, but almost always for me.
Can someone else with a 9800X3D please confirm that HQPlayer is working fine with it ?
Specially in PCM to DSD upsampling ?
I really don’t understard what could be the issue, a week ago, with the same settings, everything was working fine… Now, I can’t even get PCM > DSD128 to work… Tested multiple filters, to no avail.
My GPU (RTX 3080) always got to 90/100% while upsampling, but the music continued to be played just fine… Now, as soon it hit ~80% the music just stops…
I tried to change the “buffer time” option, but it changed nothing…
Unfortunately my 9800X3D didn’t work at all with HQPlayer. Just crash to desktop. Had to switch to 9950X PC to do upsampling. If @jussi_laako has any ideas then we can look into it again
HQPlayer doesn’t get updates by itself, so you need to manually download and install updates. This way you can also take note if something stops working across update.
What does the log file say when music stops? There is likely some reason stated there for the stop.
Please check few things:
Please check you have latest Nvidia drivers installed from here. If you don’t do gaming, please use the Studio driver, if you do gaming, Game Ready driver is better choice.
Please check that you have latest Microsoft runtime installed from here. HQPlayer has local copy in it’s installation folder, but sometimes if there is global installation and it is too old, it causes weird problems, especially with ASIO drivers.
Please check you have latest Windows 10/11 updates installed. And that the OS has not been modified with any “optimization tools”, IOW, that it is completely stock.
Both of those CPU models are the same generation and have overall the same feature set, so I cannot at least quickly think what could be going wrong.
Any exception codes for crash would be interesting, and log file would be useful too. At least it would tell what was the last logged action before it crashed (please do not post logs here, instead send those by email to me).
Hello, so, I tried reinstalling Nvidia drivers and installing HQP 5.10, It didn’t helped…
I noticied that the music start stoppping or stutering as soon the GPU hits 95%~ on Windows Task Manager, however, when running “nvidia-smi -l 1”, it show exactly the opposite, as soon as it hits 90/100% on Task Manager, it drops to around 8% on "“nvidia-smi -l 1”…
Do you have any idea what could it be ?
Also, the GPU clock and the GPU Memory Clock all goes down as soon it hits 90/100% on Task Manager too…
Green = normal playback
Red = stutters or just stops playing as a whole…
I don’t think it’s a power problem as my power plan settings are all set to max performance.
The GPU is not overclocked or undervolted, it’s all stock.
The log file of HQP also don’t show anything special, it just logs when starts playback, don’t show any errors.
Your limited counter is at 16, so at least volume control is turned too high for this content. Please at least never turn HQPlayer volume higher than -3 dB. Because even for regular content, you will need at least 3 dB of headroom for inter-sample overs. When it begins triggering limiter, it becomes much heavier, because it needs to reprocess fairly long portion of already processed data, possibly multiple times in row.
So set your HQPlayer volume to -3 dB, if it still triggers the limiter, turn it down in 1 dB steps until it stops happening. You can then leave the volume there. But keep eye on the Limited counter for some time, since it depends on the content.
Overall, those settings are not particularly heavy and shouldn’t cause any issues with your hardware. Resource monitor in Windows Task Manager can show pretty bogus GPU load information when CUDA is in use, nvidia-smi is more reliable. But it also depends on the load graph sampling interval how it coincides with the load pattern.
