I don’t like 1.8 - it feels like a massive failure

TBH you’re not really adding anything in here. All of this has been said ad nauseam for the last two weeks [Moderated].

Roon will either provide some customization facility, or they won’t. If you want to customize how it looks, go to the threads where people are posting how to make it look “different”. But really, we don’t need any more “purple is bad” and “fonts are too small/big” [Moderated].

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Great post @hud,and a perspective I pretty much share.

This :unamused:

And this :grinning:

is all it needs to put Roon gripes into perspective. (Although in my case it was a nice Bowmore 2003)

Yes - we do!

If a single person makes a suggestion for improvement, Roon are quite likely (and quite legitimately) going to at best defer it almost indefinitely. If a great many people make that same suggestion or complaint, then Roon developers may look at the suggestion(s) seriously with a view to a quick resolution.

@TopQuark made a very valid set of points in a constructive and non aggressive manner. I agree with most of the post.

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Charles, I fully agree with you. If all the features that have disappeared with 1.8 are not reactivated in a future update, I certainly will cancel my subscription and look for another solution…

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I must confess to being very disappointed with the latest version. I purchased a lifetime subscription a couple of years ago because I thought I had found an app that actually worked for me - I was struggling with awful NAIM software - their hardware works well for me, but the software is poor. Now I find myself with software that not only doesn’t function as well as the previous release, but frankly presents a dreadful interface. I feel as If I’m back at square one with some quite good hardware and no way of reliably linking it all together. Time to start looking elsewhere and swallow the loss I think.

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Purple is bad. IMO, very bad. Yuk!

Big fonts are TOO
BIG,

small fonts are too small.

More theme options please, or just open it up. I am extremely disheartened to see Roons recent themes statement, which means iPad/tablet users currently just have to deal with purple.

We don’t have any imminent plans to offer color/theme customization as a feature inside Roon, but that doesn’t seem to be slowing anyone down here!

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My sentiments entirely. Very sad. But Roon seem ecstatic with it.

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Mike, you are too pessimistic here.
Things get much better with your inputs.

I’m hearing you & without wanting to sound like a smartarse or negative, the reality is that the active users here amount to your first case scenario. Of the supposedly 100k subscribers/lifetime, there’s likely barely 50 active users here. And even if you doubled that number it’s still a very small % of users.

What I’ve learnt in my year around here is that the devs do not listen to suggestions, however reasonable they may be or however many concur with those suggestions. It’s their software and they do things their way.

I have no doubt there are many great minds around here & some who have a solid background in software/programming. Free advice is not overly considered or if it is it remains unknown. I would suggest that would be a different story if paid developers came up with various ideas/fixes and so on.

Alas, we are merely forum users, no matter what sort of experience any one of us may bring.

I’m fine with that. It’s not my business. However, if it was me, I’d draw upon the wealth of expertise that presents itself both in house & such a forum.

We provide in many instances,tech solutions, that otherwise would require Roon paid staffing, & we chat about the software, music and various other lighthearted things.

We simply don’t provide them with tech support, however well intentioned, thought out or even necessary that we may think our ideas have been.

Cheers.

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Certainly not always the case - witness the reinstatement of tags and playlists identification for tracks in Album view. These have been reinstated in build 763 because a (relatively) large number of people on the forum complained about their exclusion.

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Talking about colours…

Purple is my favourite colour, likely followed by black. But, I’m sure purple is my favourite!

A deep purple shirt looks great with a pair of black pants. :thinking:

Of the primary colours, I really don’t like yellow.

Yes, stating such things in definitive terms (as I may have),;there’s typically an outlier, which on its own doesn’t negate the overall sentiment. Whether forum discussion (alone) was the reason, we will never really know, but I’m happy to go with that being the case.

BTW…how’s your Orbe going? I always wanted a Michell TT since my late teens when I first saw A Clockwork Orange. Over the years when it came to purchasing a new TT, , I’d always look to Michell as one of my first choices. Alas, it has never eventuated thus far & likely won’t as I went down a different path buying an Acoustic Signature TT about 12 year ago & then upgraded to another roughly 3 years ago with new tonearm/cart.

Cheers.

The Orbe is very good - actually in my case it’s a limited edition 25th Anniversary GyroDec that has been upgraded to Orbe spec.

Like you, I saw Clockwork Orange as a teenager in my first year at University back in the 70s, and decided I had to have that turntable. Within the year and with the proceeds from a vacation job I purchased my first good hi-fi system including the Transcriptors Hydraulic Reference turntable (built by Michell under license from Transcriptors at the time) and the Transcriptors 9" fluid arm.

I sold the Transcriptors turntable a few years ago, but had long since switched to the GyroDec/Orbe which obviously sounds very much better.

By the way, I have heard a couple of Acoustic Signature turntables whilst demoing other bits of hi-fi. They are not very common in the UK, but they sounded very good indeed.

I agree. Just had a glimpse of the OG 1.8 when updating and before replacing my own color theme/fonts, and man, I couldn’t have picked worse colors or fonts (and sizes) out of a hat. So glad we have the option to customize to a degree. I’m stuck with Roon (I got a killer deal on a demo Roon only version of the opticalRendu last year and have had lifer sub since 1.5), and love what it’s purpose is intended to be, but if I had to live with those colors I would certainly be doing all of my ‘discovery’ anywhere else but Roon and it would be just a glorified player only.

Do is read this post correctly - sorry but english is not my main language - did you as COO of this company really call some users like this?

Very disappointing. Not sure what to expect from a company with such leadership and role models.

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I thought he was over polite to be honest. I wonder whether some comments on here would be made to someone’s face in person. If your kids behaved like some on here they would be on the naughty step.

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I confess I did not read all posts. Just scanned the thread. I guess you are right that some comments are not polite.

But I did not see any user calling a representative of the company a „dick“. No, i disagree with you.

No matter what users write - a c-level manager should never ever write this. He is a leader of the company. This is how I see it at least.

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I am sure that depends on your cultural background. Over here in the civilised world this is anything but polite. Its rude.

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We have the right to disagree and I respect your opinion. There it should now end. That is the adult way.

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Well on my android Phone I have to restart roon app 3x to even let it function correctly. Thats irritating tbh.
Am a new user so just a few months now. Use roon only to stream my Tidal. Have none to few music albums that I own. 1.8 works for me hence I never really used the 1.7.
@Roon If customers complain they are willing to stay a customer. Customer service or forums should act on that. If all customers like music here. It would sound like music to our ears when problems will resolve and maybe compensate with a song :slight_smile: