Incompatibility between ROCK and Roon on PC, smartphone and iPad

[Christian_meunier]

Roon Core Machine Nuc Intel/Asaka 8i5Beh (ram 8go, SSD M2 128go for Rock)

I’ve been using this config for more than 2 years…everything worked very well, even with the 2.0 update. For 3 days, it doesn’t work anymore…incompatibility between my Core and my remotes…

On the Rock Webpage, it was marked “MISSING CODECS”…I followed the tutorial to add them, but it still doesn’t work.

[Carl]

Hi it looks like you joined the early access program.

Your Roon remote(s) are still on the production branch and are not on a compatible … these too need updating.

Roon Early Access Download Links - Early Access / Early Access Info - Roon Labs Community

[Dennis_Mutsaers]

You need to download and install the earlyaccess version of Roon on your PC to be able to access ROCK earlyaccess. Right now you’re using production on your PC.

https://help.roonlabs.com/portal/en/kb/articles/roon-early-access-program#Updating_Windows_or_macOS_cores_or_remotes_to_earlyaccess

[Christian_meunier]

Thank you very much for the help…I have put my RoonRock back in “Production” version…everything works wonderfully !