Hi @Ian_Drachman ---- Thank you for the feedback and my apologies for the troubles here.
I wanted to reach out, to let you know that there are some known issues related to TIDAL, which are currently being investigated and worked on in house. With the release of 1.3 right around the corner we are making sure that these fixes are being tested and re-tested to minimize any chances of this happening again in the future. We greatly appreciate your patience!
-Eric