Incorrect metadata for Arcade Fire - Funeral

[s73nm (Sven M.)]

I have reported the following issue 3 (yes THREE) times via the wizard from the support page. Considering that I have never received and actual confirmation outside of the webpage on which I reported it (e.g. email or topic on the community) and considering the issue has not been resolved I can only assume that your process is broken. So I’m now reporting it for the 4th time, directly in the community.

The album “Funeral” by “Arcade Fire” from Qobuz has an incorrect name for track 5 in Roon. Furthermore, Roon is showing tracks 4 and 5 as 2 parts of a single work. Presumably because of this, my local copy of the album is not identified by Roon.

Please fix this asap.

Screenshot from the (Qobuz) album in Roon and Qobuz store:

PS: I’ve also reported feedback on a potentially broken support page here.
Unfortunately without any response or correction.

[benjamin]

Hi @s73nm,

Thank you for your report! We’ve reached out to TiVo directly on this matter. We also have a ticket in for this issue that should help.

[s73nm (Sven M.)]

Thanks for the update

[s73nm (Sven M.)]

Any news on this?

If I’m not mistaken, MusicBrainz is one of the sources for the metadata.
The release group and what seems to correspond to the specific release on Qobuz are both there, but I can even select them manually for identifying my local copy of the album.

[joel]

We’ve been working on this. TiVo has cleaned up some errors, but there’s another problem which is going to be more difficult to fix: conflicting recording codes from the labels. This will require a more involved fix; unfortunately, I don’t have a timescale for this.

[joel]

Hi @s73nm . This is now fixed on our servers, but it could take up to a week for the corrected data to be pulled into your library.

Thanks for reporting this!

[s73nm (Sven M.)]

Thanks @joel. I performed a manual identification of the album and can confirm that the album is now identified correctly.