The music labels deliver daily dumps because new music is constantly made available… the pipeline just extends to us. That’s how we do it with TIDAL/Qobuz. We are always a short period behind them.
I think it doesen’t help to write “give us roon or else we cancel”. My approach was to tell them that amazon music HD is great and there is only so much left to get to the best and biggest streamingservice in the universe. So that they could think “wow, people like that, maybe if we go over that small roon-hurdle, we could get even more people convinced to be Amazon music HD subscribers.”
It may or may not work, but i hope the positive approach is giving them a boost.
Here is what they answered to me (german):
"…vielen Dank für Ihre Mitteilung zum Thema Amazon Music in roonlabs.com aufzunehmen…
Kundenrückmeldungen wie Ihre helfen uns, unser Angebot weiter zu optimieren. Wir freuen uns daher, dass Sie sich die Zeit genommen haben, uns zu schreiben.
Sämtliche Vorschläge, Anregungen und Kommentare werden von uns gelesen und in regelmäßigen Abständen ausgewertet. Nur so wissen wir, was unsere Kunden wünschen und können unseren Service und unser Angebot ständig verbessern.
Noch ein kurzer Hinweis:
Da die Weiterleitung und Auswertung von Vorschlägen, Anregungen und Kommentaren ein interner Prozess ist, erhalten Sie dazu keine Rückmeldung oder Feedback. Wir bitten um Verständnis.
Wir freuen uns über weitere Vorschläge und Kommentare, die Sie uns über unsere Website zukommen lassen."
So this means you don’t need continued support from Amazon - ie a resource ensuring delivery of a feed to you? I thought this was the sticking point. Can you explain how this works?
of course we do… we have to become part of that pipeline. Once its setup, there is very little work ongoing, but it requires being a point in that internal pipeline.
Of course understood. I meant ongoing maintenance on their side related to the process and specific to Roon. Sounds to me like a small investment on their side initially and it’s all good.
3 posts were merged into an existing topic: Amazon is about to murder Sonos
Obviously this is the right moment to bring help to small actors like Qobuz .Spotify and Qobuz are still losing money (official public figures) and without the support of “audiophiles customers” they really can die since Amazon is a healthy company.
Qobuz started in 2009 to offer HIRES but …sometimes to be the first is not the best place but they did …and in 2015 they have been purchased by another company which put money on the table (Xandrie)
The questions is : does Qobuz spent too much money for the US launch ? for me its a kind of duty and i will still support them …maybe until they die …also coz this is a french company and i live in Paris !!
If nothing changes, I will soon drop my Amazon trial and pay for one year of Roon. I’ll be keeping Tidal and Qobuz. Also keeping Apple Music only because it’s free from Verizon.
… free from Venison, Oh deer!
Had the Amazon offer for their 90 day HD music service following a music vinyl purchase. Replied along the lines that until Amazon HD was integrated into Roon, I’ll remain uninterested and stick with qobuz. I hope that is more grist to the mill.
I would definitely stop my Amazon Music HD subscription if it is not available thru Roon, the stock Amazon app is not up to the task of delivering same functionality of Roon, neither in term of SQ.
Please take a minute to let Amazon know we care…
I did, several times in fact.
I agree that the more times Roon appears on Amazon’s radar, the better chance there is of progress, but I wouldn’t read too much beyond that into the amazon responses posted above re the request being forwarded to the development teams - that’s a standard boilerplate response when a feature doesn’t already exist and/or the agent doesn’t have a clue what you’re asking about
Perhaps there could be value too in Amazon working with Roon to make Amazon echos Roon endpoints - the newly announced Echo Studio in particular which will compete with Sonos and the Homepod I’m sure. That’d potentially be a big market for Roon, although I admit it could be argued that there may not be too much of a market overlap. Having said that, quite a few “audiophiles” could well have echo devices already for different reasons…
We’re investigating it, but no promise.
Edit: We’ve improved AirPlay support that can currently be used to stream Amazon Music HD.
I have just sent an email to Amazon to ask for integration into Roon.
I’ll add a +1 for Amazon Music HD integration.
@Shane_White, did you tell them or just +1 here? It’s useless here… you gotta tell Amazon.
My post to the Amazon Music FB page:
Go like it!!