Internal drive not seen on Nucleus One

what format should the internal drive use exfat fat32?

You should not format the drive before installing it as it needs to be formatted after installing the into the Nucleus by using the WebUI to format the drive. All data on the drive will be lost as noted in the KB below.
See this KB article:

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I formatted my hard drive it shows up, but how do i add music to the internal drive

Hi Antonio, Assuming your newly installed internal drive is on a network, see if this Roon KB helps,…

Nucleus Internal Storage

And if your Watched Folder is not on a Nucleus, this page should help.

Please do come back here with specific questions; maybe a good idea to read as much introductory documentation about how Roon works if you’re new to it. That will save time in the long run. Good luck!

Did u format it the Web admin page

What os is your main pc