[Investigating] "Uh oh, something's not right..." The August Edition

It once again seemed to connect to the server by itself & I pressed play. A couple of minutes later the “Uh-oh” appeared again. I left it playing & it played all the way to the end of the symphony with the screen looking like the above.

Madness.

Ok. I’m getting this app the time too now. Something’s definitely not right. I agree with the diagnosis.

Okay, this has gone scrappy as all hell now. I’m regularly getting the “waiting for Roon Core” circle followed by the “something’s not right”. If I go through the loop of choosing a new sever & choosing my existing server, it’s pot luck as to whether or not it actually results in anything.

Right now (after “waiting” & “uh-oh” as mentioned above) I’m getting this:

Followed by:

Basically it doesn’t show me anything.

If I go to “albums”:

It gives me this:

So it’s basically a re-start. Again.

When it works, it’s amazing & much faster, but it mostly isn’t working yet. :slight_smile:

Same here. Something seems like it must have changed.

For me, the big question is, if the server & the app have been separated &, in my case at least, they reside on the same machine, why does the app keep losing the connection to the server? Or, perhaps more accurately, why does the server keep going offline so that the app is left waiting for it?

My wi-fi is, for reasons I’ve already mentioned, quite heavily subscribed, but if these things are next to each other, no wi-fi is involved, is it?

That’s what we are investigating at the moment :slight_smile:

There are some strange patterns in the diagnostics report which I requested from your machine. I will post updates as soon as I have any.

Thanks!


Ivan

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And I think folks at Roon including @ivan know this for diagnostic purposes, but I’m experiencing the same exact same behavior, but with a Unifi network with rock solid WiFi via Unifi APs and ROCK directly ethernet connected into core switch.

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I mean, if you’re experiencing it too, on a completely different set-up, that’s slightly more reassuring in a way. I’d assumed the “kernel task” that I mentioned up-thread may well be the cause of the “strange patterns” in my diagnostics but that now seems a bit less likely.

And to chime in I’m seeing the same thing. This is with Server (Core) on a NUC running Windows 11 and the Remote on a Windows 11 machine. I must say this is absolutely maddening. I might roll back to a general release version so that I can actually listen to some music uninterrupted.

Any news on this?

Let today’s hilarity ensue…

A persistent message that just will not stop!

Hi, @Snowdog ! Could you, please, try rebooting Roon and RoonServer, and let us know if the error still persists?

The above screenshots were of me rebooting the Roon app.

However, when I quit Roon from the menu item & then launched the app, it sorted itself out pretty quickly.

Is that the same thing as what you’re asking? Because as far as I can tell the Roon server does not actually exist as a thing I can click on or restart separately from the main app.

All I have is the app & the menu item.

I was asking to launch:

  1. Applications → Roon.app → Show package contents → Contents → RoonServer.app;
  2. Applications → Roon.app;
    Sorry for not specifying this before. Please, let me know the result. Thank you!

Ah, yes, I saw the “show package contents” thing earlier, but I wasn’t sure if I was supposed to be messing around in there.

Anyway, it’s working fine at the moment. Do you want me to restart anyway or shall I wait until it goes belly up again?

No need to restart, when it’s working fine. Thank you!

Further to this… And at the risk of jinxing everything, I haven’t come back to Roon in days to find it’s lost the server connection. Everything suddenly seems rock solid.

(Now if only ARC would do the same.)