[Investigation/Ticket in] Roon Arc Build 377 - Album view not working

Early Access
1

Hi,
on my iPhone 13 Pro, iOS 26.1 when I go to my Albums I just got the error message “Something went wrong” but no album is showing. All other views (Artists, Tracks…) are working perfectly fine.

Wolfgang

2

It’s all ok here on my iPhone 13 Pro, on iOS 26.1. I’ve tried it at home on wifi and out and about using a cellular connection, and all sections display fine…

Michael

3

Hi Wolfgang,

Thanks for the report!
We haven’t seen similar behavior internally yet, so we’d like to gather a bit more information.
Could you please try the following:

  • Force-quit ARC and relaunch it
  • Reboot your iPhone
  • Check if the Albums view loads when connected to another network (Wi-Fi vs cellular)

If the issue persists, please let us know and we’ll take a closer look.

Thanks!

4

I’m having the same issue on my Pixel 10 Pro XL. I reset my app, phone and ROCK. I reinstalled the app, too.

Nate

5

I’m having the same problem (Google Pixel 8pro). I tested different internet connections, restarted and reinstalled, but the error message remained.
Finally, I reverted to version 1.17.373 and now the album view is working again.

6

Having the same issue here, Google Pixel 9a and Roon Arc 1.71.377/Build 100377. Have both reinstalled ARC and restarted Core, but no change on cellular or wi-fi signal.

7

Same issue op OnePlus 15 / Roon ARC 1.71.377/Buld 100377. no display of albums. Only display of a message “Something went wrong.”

8

Hi, @Mike_White, @folbudler, @Bennard_van_Diermen, sorry for the delay, am I getting it right that Albums browser does not load but you can access album details pages without any problems?

Another question is, could you please confirm that your RoonServer is running the latest Early Access build? If not, could you please update to the latest EA build and let me know if it solved the problem?

Thanks!

–
Ivan

10

That’s correct – the “Albums” library view doesn’t load, instead showing the error message below:

Screenshot_20251119-204728
Screenshot_20251119-2047281080×2424 102 KB

Roon Server is on version 2.56 (build 1582).

1 Like
11

Thank you, can you please update to the latest EA version (2.57) on your RoonServer and let me know if it fixes the issue?

Thanks!

–
Ivan

12

Thanks @ivan, that did indeed do the trick! Despite being in Early Access on Android for a few months I never actually thought to switch on Roon Server as well.

1 Like
13

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