iPhone not showing album covers on playlists [Fixed in build 880]

Markus_Hubner · October 21, 2021, 5:22am

This is because Roon made a general design mistake with forgetting album art on playlists in their 1.8+ release. As mentioned here by many this is actually hardly usable in that way - strange to see @support still not providing a feedback of when to fix this.

Kelvin_Hoyle1 · October 21, 2021, 1:57pm

I’m not even referring to playlists. This is happening in the general Album view. Happening with both my local and Qobuz content.

Markus_Hubner · October 21, 2021, 3:55pm

Absolutely - forgot to mention, the whole album/playlist usability is broken.
And all other major services and tools are doing it right.
@dylan Please add / adapt in the headline here.

Markus_Hubner · November 3, 2021, 1:47pm

We should adapt the thread title to better address this - it’s not just playlists

Kelvin_Hoyle1 · November 5, 2021, 10:04pm

Ok, I just tried changing the DNS to Cloudflare (1.1.1.1) on my iPad and iPhone as per this thread and the problem seems to have gone away! I’ll keep a close eye on it over the weekend, but my Roon clients haven’t been this snappy in months.

Markus_Hubner · November 5, 2021, 10:08pm

But they still don’t show album covers ?

Kelvin_Hoyle1 · November 5, 2021, 10:22pm

Album covers, info, artist pics, playlists… everything is loading quickly. The worst for not loading was Qobuz content not in my library, and that’s now coming up quickly as well. I’m running build 846.

As I said, I’ll watch it over the weekend but so far so good!

Markus_Hubner · November 5, 2021, 10:37pm

I am also running the latest build but album covers are not displayed in the this screenshot playlist overview

@kevin This is an industry standard used by Spotify, Qobuz, … and was previously also showing all the time correctly in Roon.

Kelvin_Hoyle1 · November 5, 2021, 11:09pm

Did you happen to change the DNS settings on your Roon Client device? That’s what did it for me.

Markus_Hubner · November 6, 2021, 4:06am

Can you do a screenshot of your Roon client on mobile?

Kelvin_Hoyle1 · November 6, 2021, 12:48pm

Well, it was fun while it lasted. Went in this morning to take a screenshot and back to same behaviour as before.

Markus_Hubner · November 6, 2021, 8:39pm

@kevin So what is the timeline, approach to fix this?

StefanK · January 11, 2022, 5:10pm

just realized this is finally solved since build 880.

Thank you

Markus_Hubner · January 11, 2022, 10:15pm

Thanks @kevin @beka @dylan and the team!
This was very important and makes using Roon every single time a lot more usable.

system · January 13, 2022, 10:16am

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