I recently rebuilt my Roon Core on macOS (clean Core, restored from backup, local RAID reattached).. Everything restored correctly (album counts, Qobuz sync, playlists, etc.). Roon correctly tracks newly added Qobuz albums (they appear in Home > Recent Activity and Focus > " Added in the last x d…

I moved this from Uncategorized to Support because you had already described so much. It would be better to use the Support > Get Help button for future requests, so that you get a proper ticket number and everything.

Hello @Mark_Wexler , Thanks for letting us know. Just to confirm, this issue only started after performing the restore, and before the restore this behavior was working as expected? Can you please share a few screenshots of the different views you get?

Thank you for the reply. Yes, this only started happening after I backed up my 8TB hard drive to another 8TB drive. I can ;send screen shots but the only think you will see is the MY ALBUMS page open with a lot of album covers (both files and Qobuz) and the Sort by set to Date Added. Nothing is n…

Thank you for the reply. Yes, this only started happening after I backed up my 8TB hard drive to another 8TB drive. I can ;send screen shots but the only think you will see is the MY ALBUMS page open with a lot of album covers (both files and Qobuz) and the Sort by set to Date Added. Nothing is not …

Hi @Mark_Wexler , Thanks for the additional information! This could be a case of how Roon is interpreting or re-writing the Date Added timestamp for your local files after the backup/restore. When you cloned your 8TB drive, macOS likely preserved file creation dates but updated file modified or fol…

Hi Benjamin: Thanks for your response. I believe you and I have crossed paths during my many years on Roon. I appreciate your suggestions. I have attached screenshots of the Settings > Storage and Library > Import Settings. I was not able to find a Date Added in the Library which would definit…

Thanks for all the additional information @Mark_Wexler ! I had my wires a bit crossed above - so thank you for being patient here. Let’s see if clearing your Qobuz cache and resyncing your Qobuz library may help. First, log out of Qobuz in your Roon account. Then: Exit out of Roon/RoonServer (fr…

I completed what you suggested and unfortunately, same result. It is a bit confusing as on one hand it works as it should with a large library. The fact that it wont sort by Date Added properly is perplexing. Just a quick review: Im looking to improve consistency and transparency of the Date Adde…

Hi @Mark_Wexler , Thanks for giving that a try! At this point, we’ll need to attempt to reproduce this behavior in-house, using a copy of the same backup you recently restored from, which caused you this inconsistency. If you could: Zip up your RoonBackups folder (right-click it and select “Compr…

Hi Benjamin; I have uploaded my Backup file folder. A couple of questions: As you analyze my Backup files, it won’t disrupt anything that I have in Roon, Qobuz, etc.? Are there time stamps that you can adjust for the Quobuz metadata? Also, when I open up MY ALBUMS > Focus > Format > Qobuz it do…

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Issue: Date Added sorting inconsistent for Qobuz albums in large mixed libraries

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