What’s happening?
· I'm having trouble with Roon ARC
What best describes your issue with ARC
· I can't log into ARC but I can log into Roon
Describe the issue
problem portforwarding
Describe your network setup
kpn
Hey @jaapstuijt,
Thanks for taking the time to write in! I’m sorry to say, but unfortunately, the server you’re using - the Rhein Z1 is not a Roon-supported device, and therefore we’re not able to offer any official troubleshooting support while it’s in use.
What you can do though, is navigate to your Roon Settings>Roon Arc and review the error code under ‘advanced’ and then review our detailed KB article on troubleshooting steps you can test out - here’s more info:
If you’d like to move your Roon Server to a machine that falls within the scope of support, we’d be happy to continue to assist! 