No worries, I know
Well. There are people who create several sock puppet accounts to write posts in support of each othersā views or to harass other members.
We as more or less normal people donāt get to see (and probably canāt imagine!) half of what needs to be dealt with behind the scenes.
Hard to imagine being that bored.
It is, but true story
I would forget I had created them and end up arguing with myself.
I used to be schizophrenic, but now we are doing much betterā¦
How many moderators does this forum actually have? I may have the impression that itās quite a few. The problem with these moderators is that like police officers they are human and different things may trigger a reaction from them, perfectly understandable imo. I have had a chat or two with @Carl and I feel that heās trying to get everyone on the same page as best possible. Again these volunteers are each individuals and have different things that will elicit a response.
I just had a chat with a Roon employee and they clarified why a thread had been split and in the end it was agreed by both of us that it was much ado about nothing, not worthy of heartburn. I think we both found clarification and went away feeling good.
Take a breather, spin some music. Logout of the forum for the day. Sun will come up tomorrow and we can get back on and remember the golden rule.
We have a bunch of knowledgeable folks and fun to share here.
Excuse me if I rambled to much.
All listed here: About - Roon Labs Community. You can get there from the hamburger menu of your account:
So now that we bothered them all with notifications, a big shout out to all of them and many thanks.
So 36 under the title, 9 of our quite active volunteers. Thatās a lot of humans with their own unique personalities and experiences.
Without writing another novel I will say that I think that overall they keep the forum in a healthy positive state. I have had some one on one conversations with a couple of the mods and feel that they can be fair but firm, and the best part is that they donāt seem to hold any grudges.
I think that some of these most recent comments in this thread have to do with the Titan CES announcement, I had poked fun at the flowery wording in the copy. I would like to publicly apologize to the marketing department if this felt disrespectful. It was only meant in jest. Many of the comments about the viability of this new product were a bit rough after all itās just a CES press release so far. We should all be hopeful that Harman-Roon will be successful.
Letās all have a good new year and be kind to one another
Rob
Laughing at flowery language in a marketing release isnāt disrespectful IMO, it was flowery and I cringe when I read stuff like that.
People should point that out and point out other things, they need to see that feedback.
I donāt want to see a sterile forum, full of yes people singing kumbaya. Weāre paying to use the service afterall.
My original remarks were because someone mentioned abuse specifically, criticism done constructively is fair game and I genuinely did laugh out loud at the marketing blurb.
I hope Roon sell millions of them, I wish Iād thought of it.
It did. Not just change posts but delete them and then hide a thread where I explained what happened. Not the modsā¦Roon staff (Kevin IIRC).
Caused me to withdraw from the community for about 6 months and since then Iāve not felt the same about the community.
Here was the thread, which was (is?) hidden but not deleted:
To be clear, Kevin did PM me. But he effectively took control over what I could post on that matter and covered his and my tracks.
I believe you. Itās just that Iām always cautious with such things that I havenāt seen with my own eyes. I fell for something similar in the past and it turned out to be wrong. (Not saying that it is wrong here, itās just a matter of principle).
Thanks for posting the reference. I am in principle OK with editing posts if deemed necessary, but it should be marked as such
I agree that moderation is a necessary part of a forum. But not that posts should be edited except to delete rules violations. Deleting my objection is what really lit my fuse. Iām over itā¦
In my opinion they should delete the post rather than edit it.
Editing can totally change the post
I donāt think there is a hard rule. 90% of a post can be fine, informative, etc., and the last paragraph turns into a rant calling Roon or other users names. It happens, and itās not always best to delete it completely
I think it depends on the edit, Iāve seen mods edit a post to remove an email address in view, thatās acceptable and desirable IMO.
I get your point tho, if itās removing text in a conversation it should never happen, if done in an underhand way that is not brought to the attention of the author or readers it borders on deceit, particularly when the meaning of the post changes.
Terrible behaviour.
Just happened to me⦠I find it disingenuous for support to suddenly engage with customers telling them that their unidentified albums are to blame for bad server performance, and that Roon wasnāt designed as a āfile management systemā⦠That Roon isnāt a file management system we all know, and most of us donāt even know exactly how many albums are non-identifiable, nor why this is suddenly to be considered as a problematic edge case for performance. I responded as much, and the post was deleted by, I believe, a support person.
Itās quite obvious that this forumās tolerance for negative feedback is ever less, and in the whole I feel that itās vastly better to simply stay away from this place. If it is not possible to say that a support personās response is perceived as not quite ok, itās better to remain wholly silent.
I sense a growing disenchantment of many long-time users, and this will not be reigned-in by heavy-handed forum moderation.
Which is a shame because you have a lot to offer this community.