Jack FM Oxford has stopped working :-(


Hi,
Jack FM, my favourite station for Mondays and Tuesdays, has stopped working. It was OK until about a week ago. Now I get the “Unable to play this station. Its address may have changed, or it may be temporarily unavailable.” message. All my other stations are still working.

The station shows up in Live Radio, used to be in My Live Radio until I deleted it thinking that might fix the problem. And it is definitely live, clicking on the website link https://www.jackfm.co.uk opens the station in my Safari browser and it plays. I’m listening to it while writing this!

I’ve tried rebooting the ROON Core (Roon version 1.8 (build 831)), running on a 2019 i5 iMac, and the Endpoints.
The Roon_log tells me

12/13 10:34:52 Info: [ui] [popups] Play button clicked: play_pause()
12/13 10:34:52 Trace: [zone Built-in Digital Output + Kitchen] PlayPause
12/13 10:34:52 Trace: [zone Built-in Digital Output + Kitchen] Selecting Source state=Stopped
12/13 10:34:52 Trace: [internetradio] Channel Player: Fetching URL [http://playerservices.streamtheworld.com/api/livestream-redirect/JACK_FM_HIAAC.aac]
12/13 10:34:52 Trace: [Adrian's Office] [LowQuality, 24/44 AAC => 24/44] [100% buf] [LOADING @ 0:00] Jack FM Oxford
12/13 10:34:52 Trace: [Kitchen] [LowQuality, 24/44 AAC => 24/44] [100% buf] [LOADING @ 0:00] Jack FM Oxford
12/13 10:34:52 Trace: [musicpowerstate] music is playing, preventing idle sleep
12/13 10:34:52 Trace: [platformnowplaying/mac] MPNowPlayingInfoCenter: Connect
12/13 10:34:52 Info: [stats] 11158mb Virtual, 3548mb Physical, 1418mb Managed, 148 Threads,  FDs 
12/13 10:34:53 Warn: [internetradio] Got HTTP Status 404 from URL:http://playerservices.streamtheworld.com/api/livestream-redirect/JACK_FM_HIAAC.aac
12/13 10:34:53 Trace: [internetradio] Channel Player: Fetching URL [http://playerservices.streamtheworld.com/api/livestream-redirect/JACK_FM.mp3]
12/13 10:34:53 Warn: [internetradio] Got HTTP Status 404 from URL:http://playerservices.streamtheworld.com/api/livestream-redirect/JACK_FM.mp3
12/13 10:34:53 Trace: Channel Playback Ended
12/13 10:34:53 Info: [zone Built-in Digital Output + Kitchen] OnPlayFeedback StoppedEndOfMediaNatural
12/13 10:34:53 Info: Alert: Radio: radio_network_error
12/13 10:34:53 Trace: [Adrian's Office] [LowQuality, 24/44 AAC => 24/44] [100% buf] [STOPPED @ 0:00] Jack FM Oxford
12/13 10:34:53 Trace: [Kitchen] [LowQuality, 24/44 AAC => 24/44] [100% buf] [STOPPED @ 0:00] Jack FM Oxford
12/13 10:34:53 Info: Alert: Radio: radio_network_error
12/13 10:34:53 Trace: [platformnowplaying/mac] MPNowPlayingInfoCenter: Connect
12/13 10:34:58 Trace: [zone Built-in Digital Output + Kitchen] [zone] no playback for 5s, suspending to release audio device
12/13 10:34:58 Trace: [zone Built-in Digital Output + Kitchen] Suspend
12/13 10:34:58 Trace: [zone Built-in Digital Output + Kitchen] Stop
12/13 10:34:58 Info: [zone Built-in Digital Output + Kitchen] Canceling Pending Sleep

The Warning message at 12/13 10:34:53 seems to be where it all goes wrong, but I’ve no idea what to do about it!

Can anyone help?

Hello @Adrian_Berry , their URLs have changed. I’ve updated the relevant info for this and Jack’s 2 and 3 as well.

Try now.

Edit. …and the Union Jack stations too.

Hi Brian,

that has fixed it :slightly_smiling_face:

Thank you