Kef LS50 my 5G network is not seen

Hi there,

My set-up is as follows;

iMac 2013 (Late 2013)
2.7 GHz Intel Core i5
16BG 1600 MHz DDR3

Roon Version 1.6 (build 401) stable (64bit), using Tidal.

Modem ZTE ZXHN H268A http://exewiki.exetel.com.au/images/6/66/ZTE_ZXHN_H268A(V1.1)User_Manual_EXETEL_09_Feb_2017.pdf
https://business.exetel.com.au/files/modems/ZTE_ZXHN_H268A_Brochure_Exetel.pdf

KEF LS50 Wireless firmware V2.1.0

The issue I’m having is when I set-up the KEFs through the KEF Steam app on my iPhone is not being able to see the 5G network, only the 2.4G network is available.

The modem is 3.5 metres away from the master speaker, I’ve factory reset the KEFs several times but haven’t had any success.

I’m not really that technical any help would be much appreciated.

Cheers,
John

I think it’s a channel issue.

You should change the channel of 5G in your router.

I can confirm this solved the issue, thank you very much Marco!

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