Hello;
this morning the radio was playing a GREAT song. RDS showed the artist, but because I don’t know him so I start Roon - but Roon tells me to log in again…
For security reasons my son entered a long and complicated password for me, and since I’m old and visually impaired I had to wake up my younger neighbor to help me log in again. But in the meantime, I forgot the name of that artist, and RDS now shows something else…
Nothing has changed since yesterday:
-same location,
-same router,
-same network configuration,
-same computer,
-same Roon apps,
-same old user.
Only since yesterday the year has been different…
So why did Roon make it harder for me to use what I have paid for?
I would like to understand this. I think it was definitely not harassment of an old man - but I could be wrong…
This thread indicates you might require assistance from Roon technical support.
To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case. Your responses will auto-generate a Community thread in the appropriate section.