Hello Brooklyn Bridge owners:
Mytek has just announced the formal upgrade path to Brooklyn Bridge II, I hope this is welcome news, Regards, MJ:
The brand new Brooklyn Bridge II is a completely redesigned version of Brooklyn Bridge, now based on a brand new RoonOS/MytekOS Platform , originally developed for Mytek Empire Streamer and now applied to the rest of the line of Mytek Streamer DACs. In addition to hugely expanded Roon/Wifi based UI, hardware improvements such as oversized linear power supply and dual mono chipset DAC design result in further improvement in sound quality.
Brooklyn Bridge I (original) has been discontinued and no further firmware development beyond V1.44 will be conducted. All existing Brooklyn Bridge features will remain functional, however no new features will be added.
Mytek has now extended an upgrade offer to current Brooklyn Bridge origina owners: Brooklyn Bridge (original) can be traded towards a brand new Brooklyn Bridge II when it becomes available by June 2021 by requesting the upgrade directly with Mytek Audio.
Customers who purchased new Brooklyn Bridge (original) between July 1, 2020 and Dec 31, 2020 will be able to obtain Brooklyn Bridge II with a trade in of Brooklyn Bridge (original) + payment of $/€995.
Customers who purchased BB prior to July 1, 2020 will be able to trade in with payment of $/€1495.
Upgrade requests should be emailed to rma.aatt.mytek.audio. Customers who purchased the original Brooklyn Bridge in 2021 should email rma.aatt.mytek.audio to verify the eligibility.
2 Likes
AC_Green
March 23, 2021, 12:47am
2
Does this apply to all BB owners (as stipulated above) regardless of Firmware status? Are those among us with Firmware 1.51 eligible?
Best regards,
AC
ffk
March 23, 2021, 1:07am
3
Just downgrade. Throw 1.44 at the dac from your PC. I don’t know why anyone hasn’t. What’s the big deal? It isn’t. But someone is making it one.
Yes, probably. What matters is when you bought it and from whom. If it’s bought before Jan 2021 you are eligible. If it was bought it from HEM or their (EU dealers - not the US dealers) after Jan 2021 I’d suggest you return it for refund and get a legitimate product from Mytek.
If that’s ok, I would encourage all future customer specific questions to be asked directly through Mytek.audio website and we will take care of you. Roon forum is for Roon , not Mytek issues, it’s also difficult for us to monitor threads here. Or you can also subscribe to Mytek facebook group: Facebook Groups
Best Regards, MJ at Mytek
Will there be a similar upgrade program for Manhattan II owners to Manhattan Bridge?
Apologies for asking here but there seems to be no way of contacting Mytek directly except through technical support or Facebook (which I don’t use).