What’s happening?
· Other
How can we help?
· None of the above
Other options
· I don't like how the product works
Describe the issue
Hi,
I have contacted NAD as to when the C700 V2 will finally be certified and they claim it's with you guys. Hence my question: When will it be done (ballpark)?
On another note: I find 2 things extremly disturbing: a) That you have to re-certify even an update to an already certified product (which apparently takes very long) and b) that there is no expert/developer mode which allows you to overwrite that draconian certification requirement. You could easily say: "Ok you are using expert mode, enable an uncertified device and hence you cannot expect any support from us" - easy. And more to the point: you at the very least could make it so that you allowed people like me to add the new device to the json database file on their own risk. But no you ship a certificate with it which lets me assume you checksum the bloody file and refuse to work afterwards if the certificates don't match. Sorry chaps this is really over the top. I didn't even try it after I found the certificate.
Long story short: When can I finally move off Airplay2 and use the product as expected. And please do not point the finger back at NAD. We as customers don't care whose fault this is, please just sort it out or be a little more open for people trying new hardware when it arrives and not let them wait forever.
Describe your network setup
Arista switch, UniFi Wifi