I bought an M10 V3 (the brand-new M10 version) the day before yesterday and connected it up in my home. It is listed as Roon Ready on their website, but it turned out that the Roon Ready certification has not yet been completed. Roon is therefore refusing to activate the device.
The German NAD support could not give me a time frame for completion of certification. Has anybody heard from NAD directly about this?
I do not see the V3 version of the NAD M10 on the NAD partner page.
Both the original M10 and the M10 V2 are there and listed as Roon Ready, but the V3 is not.
By this, I take it you mean that it is listed as Roon Ready on the NAD website. If so, I suspect that that represents an âintentâ rather than a current state. It is certainly not authoratative from Roons point of view. It is quite possible that the M10 V3 includes the Roon Ready development kit software and it is just waiting on the certification process.
The V3, just like the original M10 and the M10 V2 before it, will have to go through Roonâs certification process. That can take an indeterminate amount of time even supposing the process has already started (which it may not have). Roon will not tell whether the certification process is ongoing, and they will not tell you how long it is likely to be before certification is granted.
I contacted BluOS Support because my NAD M10 V3 is listed as "Uncertified" using the Nucleus One and the message is that the manufacturer has not yet completed certification for this device, their response was to contact Roon Labs because Roon Certification on New BluOS products is controlled by Roon Labs. Is there an update to this certification?
Do you know if I can connect the HDMI port on the Nucleus One can be connected to the HDMI/ARC input on the NAD M10 V3? Any suggestions?
Its not certified as its not past Roons certification. Roon do not and wont comment on this status, this is between them and the manufacturer. BluOS know this already they know the score as to how it all works.
As for HDMI no you cant use that as its a HDMI ARC port this is only for input from a HDMI ARC source, such as a TV its not a regular HDMI input. Computers dont support ARC its for TV output only to a sound system.
Always check properly before buying. Certification is never guaranteed on any new products and will be listed under Roons partners page. This is bad practice as per usual from manufacturers claiming one thing before its ready.
Thank you for clarifying the HDMI question, I guess Iâll just have to wait on the NAD M10 V3 certification its just frustrating that the NAD M10 V3 is being advertised as Roon Ready.
Yep same old bad practice from NAD, they do it with every model. Roon have to clamp down on their marketing as others say with a future update but NAD never do.
I have had to do it for a couple of purchases where I jumped the gun between announcement and availability. Only a few days waiting for the firmware update to be released in both cases, but AirPlay 2 filled the gap in both cases.
This is always the way. There is a queue and hardware takes time to become certified.
Hopefully this will be a quick process as NAD and Bluesound have a lot of experience with the Roon Ready process. At least you will have a way to make it work in the short term and you will have forgotten all about t in a few months
If Roon ready status is important and you have no acceptable way of using it, Iâd return it and buy it when it is properly certified, or buy an alternative.
Weâre heading into holiday season, this will be on the certification queue, thereâs no guarantee of how long this will take.
There is a work around, I can still use the NAD M10 V3 as an Other Network Device via AirPlay2 with the Nucleus One but Iâm sure the streaming performance suffers.
However, you will lose the ability to group the M10 V3 to other Roon Ready endpoints if that is something that is important to you. You will of course, be able to group it with other Airplay endpoints but my understanding (Iâve never used Airplay) is that it is not so reliable.
Couldnât agree more, not sure I would have bought the new NAD M10 V3 had I known and canât get any kind of timeline as to when it will be certified.
I have the same issue, but now my M10 V3 is only showing as an Airplay 2 device, I donât even see the âthere is a problem with this device, uncertifiedâ option. Is there a timeline for this to get solved? Airplay 2 is not ideal.
But âNicht zertifiziertâ (âNot Certifiedâ) means I canât activate it.
Judging from the reactions here and on the internet Iâd say there is no timeline. The international NAD site simply lists it as roon ready, the German site says âRoon Ready â Will be provided in a future updateâ.