Need advice please with HEGEL

That sounds amazing. Quite frankly that is a system upgrade for very similar money, IMO.

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The problem is that they don’t care about their customers.

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i don’t know that i’d make that leap.

My guess is that Hegel are freaking out that they can’t get this sorted, and they’re embarrassed to come back to these forums, see all the comments, and post yet again that they think that they are not quite there, but close.

Rinse, repeat.

I’m still following this thread because I think an H390 is in my future someday. But I’m fine for now, so I’m not holding a grudge, (But I could see how you might be crabby if you bought the thing assuming Roon readiness was gonna happen by the time you got the amp home from the dealer.)

A Raspberry Pi with a Pi2AES HAT makes a GREAT streamer for a couple hundred dollars. If you have a Hegel integrated, it has a working DAC, and I bet that combo would sound great.

Once they get certified you’ll be able to compare them side by side and see if it was worth it.

Your guess is a guess and nothing more. Hegel certainly don’t care enough to offer their customers any sort of detailed explanation or to commit themselves to providing routine updates on progress, setbacks and so on.
As for this little sneer:

you clearly have nothing to go on but guesswork as to what motivates the negativity on this thread. This thing has been going on for two years, not an afternoon.

good lord, I’m sorry. I’m on your side.

I’ll slink away now.

ā€œA Raspberry Pi with a Pi2AES HAT makes a GREAT streamer for a couple hundred dollars. If you have a Hegel integrated, it has a working DAC, and I bet that combo would sound greatā€.

It actually doesn’t. For some reason that particular streamer produces a rather thin sound when connected to the DAC built into the Hegel. It sounds good connected to my other DACs though and the Hegel DAC sounds great when I use an old NUC as a streamer.

nice. i’m two for two. :hugs:

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:rofl: That’s good

ok, heaven forbid I should to turn this thread into anything more than a grievance festival, but I have a question about your pi > hegel situation…

so, is it the pi + pi2aes > hegel that’s thin? what connection? toslink or coax or both?

and then have you tried just the pi to the hegel via usb? Also thin?

Really just curious. Not rushing out to buy anything.

Both issues occur with both coax and USB. Surprised me. The streamer is brilliant with the Schiit DACs I own, particularly in combination with HQPLAYER.

yeah, i’m using it with a couple of different dacs (two different systems) and they both sound great.

the onboard DAC in my Parasound HINT6 via coax

and a Topping D70 via I2S, into a rogue audio sphinx v3

just kind of assumed it might play nice with the Hegel’s dac

Not for me. That was a
Major reason I wanted to experience Hegel’s streaming solution for Roon, but I am moving on now. Looking at the Matrix DACs now. Really enjoying the Pi/ Hat streamer with an old Schiit DAC.

I’d suggest a really good external streaming DAC to feed the Hegel via analog. That is the sweet spot, as their DACs are OK but not outstanding, but their amplification IS outstanding.

I like the clean look of an all-in-one integrated, but maybe P30 + H30 should be the plan!

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No question about that.

Clearly Hegel should cease business operations and @Anders_Ertzeid should be imprisoned!

While this issue is pressing in this Roon bubble of ours, it’s worth noting what a small fish Roon is. With perhaps 100K subscribers, how many of that 100K are Hegel owners? I’m guessing the Roon user base represents a small fraction of Hegel’s customer base. Roon’s cost will always keep Roon niche, it’s the nature of the beast. It’s why Amazon HD and the forthcoming Spotify HiFi could care less about Roon integration. Our pond is simply too small. We’re fortunate that Tidal and Quboz pay attention to us at all.

While I believe Hegel is genuine in their desire to sort this Roon issue, I also understand why they likely aren’t losing any sleep over it.

And with a plethora of good streamer options at our disposal, there’s simply no reason to not enjoy the tremendous amplification value that Hegel represents, with or without Roon Readiness.

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Hegel! It’s expensive. It doesn’t work. It’s complicated. It’s the ultimate audiophile :slight_smile:

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Yes indeed! Although when spending that kind of $ there are a lot of options.

While I understand the validity of the Hegel/ Roon grievance, I have a different gripe. I’m looking at upgrading to the Hegel H190 and am struggling with the fact that $4000 gets me an integrated that has all the sex appeal of a cable tv box. Seems that kind of money could get a more interesting looking design.

Saw Steve Guttenberg’s Gato Amp 150 video today. For $700 more, can get a stunning looking integrated, actually made in Denmark. And the Pathos Logos integrated has caught my eye.

Anyone have experience sonically comparing Pathos or Gato to Hegel?

Look at these photos. C’mon Hegel, step up your game!

logos_concept_large.png
Add images

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I love the way my Hegel H390 looks, the boxes you show, as an example, are ugly [moderated].

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