Glad I stopped worrying about their Roon Ready status and added a DAC.
Hegel has answered on a norwegian forum that they will investigate and publish what they found.
On the forum people discuss the method of measurement and the way the signal was extracted.
We could be more scepicle on the results and hear what hegel has to say on the issue.
Maybe, there is more to it than Amir writes, who knows.
Rather than challenging Amirās results (for what is one of their entry level products), I would rather they get on with Roon Ready certification. Prioritiesā¦
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I read that entire thread about testing the Hegel h95. Honestly, my takeaway was that the person was doing an odd test of the Hegel. He adjusted the amp so the āline outā gave a 2V measurement. To do that, he was running the amp on 98. That would have been the point I reached out to the manufacturer to understand what was going on. If he had, heād have learned that the āline outā was designed to output up to 0.55V. Above that and it distorts.
I donāt own a Hegel, so no vested interest. But folks were definitely looking to knock the brand in the thread based on an odd use case.
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That makes a bit more sense.
Before I moved to Mark Levinson I owned both a H300 and H360.
Both had effortless power to spare, extremely low noise floor( as in none that I could detect!), and very well performing DAC sections.
Itās hard to imagine that Hegel could have screwed things up so badly with even their budget offering.
If thatās true, it wouldnāt be the first time his results have had a bad smell to them.
I donāt mind amir, his followers fit in to the hate the rich crowd. Not all of them. They will call you stupid if you buy a dac for $2000 if you could have bought one for 189$.
But putting down people who have more than you is popular now. Cest la vie
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All Hegelās posts: Search results | Audio Science Review (ASR) Forum
It makes even less sense to put so much weight into a āpoorlyā performing variable output primarily designed for subwoofer use. The device has its own amps, after all.
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Has anyone noticed that the status of Roon and AirPlay 2 in the Product Comparison Chart has changed without any warning. Instead of āPending 2021ā now itās just āPendingā 
Pending till new generation of products. Is it obvious by now? They cannot deliver their misleading promises to current gen.
If that is the case, i expect hegel to come with a good plan to upgrade current devices to the new generation for Roon customers.
This will probably not happen, but who knows.
Still no information on hegelās website on what the last firmware update was about.
Well for that matter, no information at all ā¦
Iām curious. HEGEL pushes out a fix, makes no note of what it does, and people apply it?
Hope is a powerful thing.
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Seems the link is broken, hereās another attempt to post it: Hegel Music System | Audio Science Review (ASR) Forum
I asked Hegel directly about why they post firmware updates with ZERO release notes covering what has changed. I asked the same question you did: how do you expect your customers to install a new update if you havenāt bothered to explain the update? The response I got said that they recognized this was sub-optimal and promised to update their website with a place for release notes for each firmware release. That was 1.5 years ago at this point. I see that they never delivered on that intention. Probably down the to-do list from Roon readiness. Hegel is crazy immature for stuff like this.
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They have added this to the website for each of the new integrated models, but updating the website is obviously a manual process and it has not been updated with details about the latest firmware.
https://support.hegel.com/product-articles/firmware-h95
https://support.hegel.com/product-articles/firmware-h120
https://support.hegel.com/product-articles/firmware-h190
https://support.hegel.com/product-articles/firmware-h390
https://support.hegel.com/product-articles/firmware-h590
Hegel is not only immature but also ignorant about their customersā¦ ā¦10k EUR for an amplifier with lousy support - an absolute no-go.
For ME, Hegel is no option anymore and I luckily sold my H590.
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No issues for me here, just upgraded from a H390 to a H590.
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hi curious to hear your feedback after spending the time with H590 and MA12000, which one do you like? putting cost aside
Just going to piggyback into this thread rather than create a new one.
Iām staring at an H190 as an upgrade to my Marantz PM7000N. Thereās one used on Audiogon for $3250 and itās really tempting, but the audiophile āalways chasing a better upgradeā sickness has me staring at the H390 as well. How much of a real difference is there between the two amps if Iām using comparable speakers. I live in a medium sized apartment and Iām currently using a pair of KEF Q750s (which will be upgraded next to something more in the $3000-$4000 for a pair range).
Iām fine with no Roon Ready right now as I have a Allo DigiOne Signature to take care of that for the moment. Thanks!