Need help : restoring backup failed

Hi @thibaud_Van_Vreckem,

I am sorry to disturb you, but I read an old post of yours about a restore failure, and I am experiencing what appears to be a similar issue. Since technical support hasn’t provided any help yet, I thought I would ask you, since you appear to have found a solution to the problem. You write elsewhere that you “had a backup of the original installation, and directly restoring the database folder from it did work.” (Backup restore failed)

What is the “original installation”, I do not quite follow?

How can one directly restore the database from it?

I have backups in 3 different places including on another directory of the server’s SSD. The other 2 are copies of that on external HDDs.

If you have any clue, I would be very grateful.

Thank you so much.