Network Timeout and IP Configuration Failures (ref#G4E83X)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

{
"ipv4_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"217.ggg.hhh.yyy","actual_external_ipv6":"null","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"status":"NotFound"}
}

Describe your network setup

Router : Synology RT6600ax
Nas : Synology 923+
ROON SERVER on Nas

Have you set up port forwarding? There is no evidence in the above message to suggest that you have.

The guide for setting up port forwarding can be found at:

In addition, there is a Port Forwarding trouble shooting guide at: