Some days ago ROON (latest 2.47 version build 1510) stopped showing the album cover for new additions from Tidal. It worked well until recently. Incredibly, the covers are splendidly shown UNTIL I add them to my Tidal library. The art covers for the Tidal albums added more than a week ago are preserved. Has anybody encountered the same problem and knows how to fix it? Thank you in advance. Juan
Did you reboot Roon Server? This often fixes issues like these.
If this doesn’t help, try to clear Roon’s image cache, under: settings → setup.
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Thank you, Arlen. Will try that. Have a good week, Juan
I have the same problem. Restart of the Roon server and clearing the cache have not helped.
Dear Hans-Bernd
I have been able to solve it by restarting both my INNUOS (Roon Core) and my router. After doing that all the album covers that were missing on Tidal were finally shown in ROON.
Hope this serves as a solution for you as well. Have a nice week,
Juan
Thank you, Juan. That does not help. I’ll open a support ticket.