Non-existent Roon support

Roon Core Machine

Networking Gear & Setup Details

It seems to me that Roon really don’t care much about customers who have bought lifetime subscriptions. When I post a new topic (problem), all that happens is that Roon hope someone in the Roon community will sort the problem for them and they do not bother to respond. After a few weeks you may get a response from Roon but this is not good customer service. I used to run a successful business which relied on rapid response to customer issues but Roon obviously don’t deem this necessary. Sorry for being cynical, but maybe Roon only cares about new or annual payment customers!

Connected Audio Devices

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Description of Issue

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