NPO Radio 2 no longer found by Roon

Roon Software Discussion Live Radio
21

A sniipet of the log-file:

09/29 08:55:59 Info: [remoting/serverconnectionv2] Client connected: 192.168.1.105:60177
09/29 08:55:59 Trace: [SOOD] Adding User IP 192.168.1.105
09/29 08:56:00 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.ConnectResponse={ BrokerId=ecf67e8d-fc05-4a88-ac49-5c70cf69b3bd BrokerName='Roon Optimized Core Kit' }
09/29 08:56:00 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=200001311 DisplayValue='2.0 (build 1311) production' Branch='production' } }
09/29 08:56:00 Info: [stats] 23111mb Virtual, 691mb Physical, 365mb Managed, 260 Handles, 53 Threads
09/29 08:56:00 Debug: [easyhttp] [22] GET to https://api.roonlabs.net/messaging/1/api/messages/2b6c0620-4e2b-462c-bcc8-e46bc7c3ac1c returned after 414 ms, status code: 200, request body size: 0 B
09/29 08:56:10 Debug: [easyhttp] [23] POST to https://api.roonlabs.net/device-map/1/register returned after 210 ms, status code: 200, request body size: 2 KB
09/29 08:56:10 Trace: [devicemap] device map updated
09/29 08:56:14 Trace: [appupdater] initial check for updates
09/29 08:56:14 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='Checking' HasChangeLog=False CurrentVersion={ MachineValue=200001311 DisplayValue='2.0 (build 1311) production' Branch='production' } }
09/29 08:56:14 Debug: [base/updater] Checking for updates: https://updates.roonlabs.com/update/?v=2&serial=7B700932-EADA-4616-A9ED-9FFFF4C22E84&userid=2b6c0620-4e2b-462c-bcc8-e46bc7c3ac1c&platform=linuxx64&product=RoonServer&branding=roon&curbranch=production&version=200001311&branch=production&coredeviceid=ecf67e8d-fc05-4a88-ac49-5c70cf69b3bd&deviceid=ecf67e8d-fc05-4a88-ac49-5c70cf69b3bd&osversion=RoonOS+1.0+(build+259)+production&os64bit=true&ROONBOX_IMAGE_PLATFORM=linuxx64&ROONBOX_IMAGE_MODEL=nuc3&ROONBOX_OS_VER_MAJOR=1&ROONBOX_OS_VER_MINOR=0&ROONBOX_OS_VER_BUILD=259&ROONBOX_OS_VER_MACH=100000259&ROONBOX_OS_BRANCH=production&ROONBOX_OS_VER_DISPLAY=1.0+(build+259)+production&ROONBOX_IMAGE_TIMESTAMP=20230814143941&ROONBOX_DEVICE_VENDOR=Roon+Labs&ROONBOX_DEVICE_MODEL=Roon+Optimized+Core+Kit&ROONBOX_HOSTNAME=ROCK&ROONBOX_BRANDING=d52b2cb7-02c5-48fc-981b-a10f0aadd93b&ROONBOX_SERIAL_NUMBER=54B203121F92
09/29 08:56:15 Debug: [easyhttp] [24] GET to https://api.roonlabs.net/updates/update/?v=2&serial=7B700932-EADA-4616-A9ED-9FFFF4C22E84&userid=2b6c0620-4e2b-462c-bcc8-e46bc7c3ac1c&platform=linuxx64&product=RoonServer&branding=roon&curbranch=production&version=200001311&branch=production&coredeviceid=ecf67e8d-fc05-4a88-ac49-5c70cf69b3bd&deviceid=ecf67e8d-fc05-4a88-ac49-5c70cf69b3bd&osversion=RoonOS+1.0+(build+259)+production&os64bit=true&ROONBOX_IMAGE_PLATFORM=linuxx64&ROONBOX_IMAGE_MODEL=nuc3&ROONBOX_OS_VER_MAJOR=1&ROONBOX_OS_VER_MINOR=0&ROONBOX_OS_VER_BUILD=259&ROONBOX_OS_VER_MACH=100000259&ROONBOX_OS_BRANCH=production&ROONBOX_OS_VER_DISPLAY=1.0+(build+259)+production&ROONBOX_IMAGE_TIMESTAMP=20230814143941&ROONBOX_DEVICE_VENDOR=Roon+Labs&ROONBOX_DEVICE_MODEL=Roon+Optimized+Core+Kit&ROONBOX_HOSTNAME=ROCK&ROONBOX_BRANDING=d52b2cb7-02c5-48fc-981b-a10f0aadd93b&ROONBOX_SERIAL_NUMBER=54B203121F92 returned after 523 ms, status code: 204, request body size: 0 B
09/29 08:56:15 Debug: [appupdater] Update not needed
09/29 08:56:15 Trace: [remoting/remotingserverv2] SENT NONFINAL DistributedBroker.UpdatesChangedResponse={ IsSupported=True WasJustUpdated=False Status='UpToDate' HasChangeLog=False CurrentVersion={ MachineValue=200001311 DisplayValue='2.0 (build 1311) production' Branch='production' } }
09/29 08:56:15 Info: [stats] 23079mb Virtual, 1044mb Physical, 605mb Managed, 260 Handles, 46 Threads
09/29 08:56:27 Trace: [library] loading history for 2 profiles
09/29 08:56:27 Debug: [history] loading history for b85dd86a-e05d-4376-bd18-1c6e1fa987ab
09/29 08:56:27 Trace: [history] Loading plays
09/29 08:56:29 Trace: [history]    loaded 10000 plays, 8718 have tracks, 8078 lib plays, 640 non-lib plays
09/29 08:56:30 Trace: [history]    loaded 20000 plays, 15627 have tracks, 14425 lib plays, 1202 non-lib plays
09/29 08:56:30 Info: [stats] 23154mb Virtual, 1384mb Physical, 677mb Managed, 261 Handles, 42 Threads
09/29 08:56:31 Trace: [history]    loaded 30000 plays, 22489 have tracks, 20706 lib plays, 1783 non-lib plays
09/29 08:56:32 Trace: [history]    loaded 40000 plays, 29351 have tracks, 26991 lib plays, 2360 non-lib plays
09/29 08:56:32 Trace: [history]    loaded 46184 plays, 33681 have tracks, 30951 lib plays, 2730 non-lib plays
09/29 08:56:32 Trace: [history] history loaded in 4893ms
09/29 08:56:32 Debug: [history] loading history for 9e512c63-756e-4176-a0dc-10b8b823da6e
09/29 08:56:32 Trace: [history] Loading plays
09/29 08:56:32 Trace: [history]    loaded 15 plays, 15 have tracks, 15 lib plays, 0 non-lib plays
09/29 08:56:32 Trace: [history] history loaded in 59ms
09/29 08:56:32 Trace: [library] finished with 45748 dirty tracks 2935 dirty albums 49320 dirty performers 18368 dirty works 24766 dirty performances 1276 dirty genres 21 dirty auxfiles 146 dirty countries 10 dirty periods 49 dirty forms 5212 dirty places 1804 dirty creditroles 1087 dirty labels 0 clumping tracks, 0 clumping auxfiles 0 compute tracks, 0 deleted tracks, 45748 tracks to (re)load, 0 tracks to retain, 21 auxfiles to (re)load, 0 auxfiles to retain, and 142413 changed objects
09/29 08:56:32 Trace: [dbperf] flush 0 bytes, 0 ops in 25680 ms (cumulative 0 bytes, 0 ops in 25680 ms)
09/29 08:56:33 Info: [music/storage] enabling library
09/29 08:56:33 Info: [music/storage] Loading storage backend \
09/29 08:56:33 Info: [library] retaining 467 tracks for storage backend 72fb7912-d9a1-4781-9fb2-bda9dd300ca0 (\)
09/29 08:56:33 Info: [library] retaining 21 auxfiles for storage backend 72fb7912-d9a1-4781-9fb2-bda9dd300ca0 (\)
09/29 08:56:33 Info: [loadstatus] IsLocalLibraryLoading True => False
09/29 08:56:34 Info: [loadstatus] IsStartup True => False
09/29 08:56:34 Trace: [library] endmutation in 47479ms

Dirty tracks etc? Somehow my library is dirty?

22

Note that this happened after the update of roon this morning.

23

I built a completely new Roon Rock installation from ground up: new computer rock install image etc.
In vanilla state i tested connection to NPO Radio 2 : no success.
I restored a backup, did all te updates etc.
Still no success with NPO Radio 1,2,3,4
So not hardware, but either Roon or Network.
Yet if i go directly to f.i. NPO Radio 2 in a browser on a computer in my network it simply works.

Just thinking up loud:
Where in Roon can one select options about IP4 vs IPv6?

24

Clear the caches in your browsers?

25

During the day roon insisted on accepting an update. This always failed.
A rebuold did not solve this. So i studiedcthe log file and saw roon was trying to update the os from build 258 to 259.
So in the Web page access iused the roonos button to do update and that went well, but it alao updated roon core from build 1234 to build 1301.
Still no npo radio 1, 2, 3, 4

How would browser cache clearing help? Roon client is an app.

26

Hi @Jan_R_Smit ,

I tried to play NPO Radio on my end as well and I am not having any issues either. Since you have tried an OS reinstall, you may want to try a database refresh as well. First I would ensure that you have a recent Backup of your Roon database created and then either reset the database through the WebUI with the Reset Database + Settings button.

Nucleus Database Reset
Nucleus Database Reset1201×891 31.5 KB

28

I tried the connection directly after a fresh install without a restore of backup. No success.
After studying log-files of roon for some reason it does not receive a reply of some sort from these 4 radios .

29

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