Nucleus Plus no longer recognizes external backup drive

All was well until December 22nd, which was the last time a backup worked. I’ve tried several times to force a backup, to no avail. (Can’t find the drive) I plugged my Seagate HD into my Windows 11 desktop, and all of the folders are there, so I know the drive itself is fine. I deleted the old backups in case the folder was full, but that didn’t help. When I try to add a new destination, the Seagate portable drive does not show up as an option. Any suggestions?

If the drive is NTFS format try this …

*Connect it to a Windows PC

  • Open Command Prompt on a Windows PC
  • Type chkdsk d: /f (assuming windows has assigned the external drive D)
  • Safely eject the drive from Windows task bar (icon may be hidden in the bottom right)
  • Connect drive again to main Roon Server
  • Verify if issue is resolved

That worked–thank you very much!

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