Playback failed because $ couldn't connect to HQPlayer

Support
7

Hi @Philip_Holt,

If you scroll down to the “Networked” zones, does HQ Player show up there? Have you made sure to enable the Network Access in the HQ Player app and then have added it to Roon as per the instructions?

Step 1 : In order to connect to HQPlayer using any address other than localhost or 127.0.0.1 , you must enable the “Allow control from network” feature in HQPlayer. This is the globe icon on the far right hand side of the HQPlayer toolbar:

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Step 2 : In Roon, go to Settings/Setup/HQPlayer and click “Add HQPlayer”.

Step 3 : Enter the network address where HQPlayer is running :

  • If HQPlayer is running on the same computer as your Roon Core, leave the default localhost value, then press Add
  • If HQPlayer is running on your network but on a different computer , enter the local IP address of that computer, then press Add .

Thanks,
Noris