I wanted to move a song that was misclassified in my “vocal” playlist into the “Artists to Watch” playlist. For the Nth time, I clicked the wrong button and added the entire “vocal” playlist. Easy to fix, you might think, but the whole point of the “Artists to Watch” playlist is that I don’t know the tracks. So, it was not obvious where the boundaries were between the tracks I’ve listened to (but haven’t yet deleted), and the tracks I haven’t listened to, and the entire block of tracks I accidentally added. So I said “To hell with it” and deleted all the “Artists to Watch” playlist entries.
This was not a good customer experience.
There must be a way for those of us who want decent playlist management to make our voices known. Or maybe we’re just not important enough to worry about, or even to acknowledge. I have to say, the latter is pretty insulting. This is a long-standing issue.